We are gearing up to launch our 8th annual State of Community Management Survey, so I thought it would be a great time to share an overview of all the community management research we publish. This week’s #throwbackthursday highlights our four major research platforms for community management professionals.
Community Management Research
Report: The State of Community Management is our annual research platform that tracks the performance of communities and community management across the eight competencies of the Community Maturity Model. The State of Community Management 2016 marked the seventh year of this vitally important resource for community professionals and organizations and built on the insights and expertise of our past reports.
Our Community Careers and Compensation research traces its roots to the Community Manager Salary Survey, which TheCR first launched in 2014. In addition to questions about the salaries, roles and titles of community professionals, with the CCC, we expanded our efforts to capture the skills that community professionals across the spectrum find most valuable, and added questions about where community sits within the organizational structures of businesses, nonprofits and other organizations.
One of the major challenges of the community and social business teams with whom we work is the education of their executives, who vary widely in expectations, priorities for and engagement with social tools and approaches. Because this is such a critical issue, we consider The Social Executive research platform to be key in helping our members and clients make progress in their own organizations.
The Community Manager Handbook: 20 Lessons from Community Superheroes combines research findings and advice from The Community Roundtable with short case studies and tips from some of the smartest community professionals in the space, for community managers looking to start, build and grow their communities. The superheroes include current and recent members of TheCR Network, sharing their tested approaches to address the challenges facing communities large and small, old and new.
Have you used any of TheCR’s community management research in your work? We love to hear about our research in the wild! Drop us a line and let us know!
More Community Management Resources
Can’t find what you’re looking for? Drop us a line and we’ll do our best to help you find the community management info you need!