The right community technology is critical. It provides the infrastructure to connect your members, share information and ideas, and collaborate on projects. We know that technology ≠ community. But an effective community technology strategy should include the combination of a primary platform … [Read more...]
Search Results for: gamification
Outstanding Community Leadership Program
The 2024 Community Leadership Awards are open for submissions through September 15, 2024. Have you built a stellar champions, ambassador, or super-user program that has significantly elevated engagement within your community? Have you created a model gamification plan? This award recognizes and … [Read more...]
TIL: ChatGPT Doesn’t Want Your Community Jobs
You can’t login to LinkedIn or open an industry e-newsletter now without getting bombarded with headlines screaming about ChatGPT (and artificial intelligence in general) and how it’s coming for the roles of those in the creative industry. And while the thought leadership in the area seems to swing … [Read more...]
Getting Started in Community with Jephtah Abu
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in the Handbook in conversation with Anne Mbugua. Episode 13 of Lessons from the NEW Community Manager Handbook features Jephtah Abu, Community Manager, Cerulean … [Read more...]
Catherine Hackney on Member Onboarding
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in the Handbook in conversation with Anne Mbugua. Episode 12 features Catherine Hackney, Principal, Confident Communities Consulting on member … [Read more...]
The Community Roundtable Recognizes Excellence in Community Management with Community Leadership Awards 2022
The Community Leadership Awards 2022 recognize Zapier, Progress, Analog Devices, Inc., Microsoft, and Bain and Company, and other global organizations as leaders of innovation in community management. BOSTON, MA – October 31, 2022 The winners of the seventh annual Community Leadership Awards … [Read more...]
5 Ways to Put Your Community Members First
Online customer communities solve many tangible business problems. They can increase case deflection, lower support costs, enable distance collaboration, and connect global audiences. Customer communities also empower their members by making them feel seen and heard. Empowerment might not be on … [Read more...]
3 Tips for Building Safe and Inclusive Community Spaces
Ashleigh Brookshaw has spent her career building community in the insurance, association, and now software spaces, so she knows her way around the foundations of community management. Still, some things surprise her. "You may think people would want to create a welcoming environment for all but … [Read more...]
Ashleigh Brookshaw on DEIB in Community
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in the Handbook in conversation with Anne Mbugua. Episode 11 features Ashleigh Brookshaw, Senior Manager - Customer Experience & Community at NICE … [Read more...]
Alex Blanton Shares Advice for Virtual Events
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in the Handbook in conversation with Anne Mbugua. Episode 9 features Alex Blanton, Principal Community Program Manager, Office of the CTO / AI & ML … [Read more...]
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