The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Save the Date: Customer Community Summit is June 15th

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After a two-year hiatus, we are thrilled to welcome our community audience back to Boston for a one-day, exclusive customer community summit. This all-inclusive experience will take place at Convene Boston on Wednesday, June 15, 2022.

This event is designed for community professionals working with external communities – including customer or partner communities focused on support, product innovation, and marketing/brand awareness.

We’ll combine live product demos featuring new features and functionality from leading customer community platforms, with expert panels and case studies from some of the top customer communities today.

What: The Customer Community Summit is a one-day immersive learning experience for customer community professionals.

Why: Launching, maintaining, migrating, and managing online communities can be overwhelming and, without an experienced team, can lead to expensive and time-consuming mistakes. Learn from solutions providers and online community professionals who have been in your shoes.

Who: Anyone responsible for launching, managing, and evolving online community initiatives. Community managers, project managers, stakeholders, IT professionals, and more are welcome!

We’ve also built in a lot of time for networking with community peers, and connecting with community technology providers to help you get the information you need when selecting a new community platform, or migrating an existing community to a new solution.

The Customer Community Summit will take place at Convene Boston – which means the food will be amazing, and there will be unlimited coffee, drinks, and snacks all day.

We’ll cap the Summit off with a casual cocktail party and head to a series of dinners hosted by our community partners. This is a the perfect event if you’re looking to learn more about the customer community landscape, are currently evaluating a new community platform, or just want to connect with community professionals facing similar challenges.

You can view the agenda and learn more about registration here.

Save the Date! TheCR Connect 2018 is Next October!

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Imagine me sharing this news while standing on my desk, jumping up and down:

TheCR Connect 2018 will take place on September 30 – October 2, 2018.

Hooray!

And even better news? You can lock in 2017 pricing (and use up any 2017 budget you might have leftover!)

Here’s what attendees said about TheCR Connect 2017:

  • “I appreciated that the Connect doesn’t try to be like other conferences. It was great to be free from the vendors trying to sell to attendees.”
  • “More valuable than other conferences I’ve attended recently – both in terms of quality of info, and networking.”
  • “Well done. You’re in tune with challenges I face as aa CMGR, when the rest of the organization is focused on their own challenges….”
  • “Helped me see that some things we’ve done/are doing are really good (yay!) and that we need to invest properly to take this beyond where it is now. Very glad to have met some terrific people, too.”
  • “I liked how the conference was organized and how it incorporated the members and real-life use cases.”

We’re offering members of TheCR Network the first chance to register, and a special discount. Register by December 31st and you’ll lock in the 2017 Early Bird price of $650!

Members visit the Network to register. 

Upcoming Events and Conferences

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Must Read Community Research

More Signal, Less Noise – The State of Community Management 2024

Melissa Westervelt on Policies and Governance

Communities Drive Meaningful Change Management

Foundations Of Community Success

The Evolution of Customer Communities

Community Centers of Excellence Enable Distributed Leadership

Now Enrolling: Developing a Community Roadmap Workshop

The State of Community Management 2020 Webinar Archive

Calculating Community Return on Investment (ROI)

Understanding Community Roles and Responsibilities

Want to join a Roundtable Call as our guest? Email us to find a call that works for you!

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Past Events

View more past events for community managers.

Browse upcoming events for community managers and community professionals.

The best way to learn about community management? From expert community managers who use proven, research-backed tactics you can trust.

The upcoming events for community managers and community professionals listed above include live online community events, online community management and intranet management workshops, virtual online community management and intranet management roundtables, networking and meet-ups for online community managers and intranet managers, online community management and intranet management conferences, and more.

Have an upcoming event for community managers, community professionals, or intranet managers? Let us know and we'll do our best to publicize it.

Many of the upcoming community events listed here are part of exclusive programming for members of The Network. The Network is a private, peer community of hundreds of active online community and intranet mangers and online community management and intranet professionals. Live programming includes expert-led roundtables, online training for community managers, live discussion groups, and more. Learn more about the community manager events in The Network here.

We have hit quite a busy season with events and conferences scheduled in the next few weeks.  While the list below are ones we will be directly involved  with, there are many more that we are listening in on using their twitter hashtags.  They include:

Enterprise 2.0 Conference = #e2conf

Womma Summit = #wommasummit

Sharepoint = #spc12

Techonomy = #techonomy12

Now here’s where you can find TheCR team and members of TheCR Network in person and online in the next few weeks:

Thursday, Nov 15

Defrag Conference Boulder, Co – Rachel Happe presents keynote:  “The Social World:  Working with Complex Adaptive Systems”

TheCR Live Austin – A breakfast gathering to meet and talk community and social business with peers in the industry

Wednesday, Nov. 28

Gilbane Conference Boston, Ma – Rachel Happe will appear on the panel “Collaboration From The Inside Out And The Outside In

Thursday, Nov. 29

TheCR Live Chicago – A lunch gathering where community managers and social business pros meet and discuss the industry and their challenges

Wednesday, Dec. 5

Social HR Camp Cambridge, Ma – Leanne Chase will lead and participate in sessions at this HR un-conference

Webinar (Online):  Talent Community Facts & Fundamentals – Leanne Chase co-presents this webinar on community and recruitment for HR professionals

Thursday, Dec. 6

The Center for Association Leadership Technology Conference Washington, DC – Jim Storer will be on a panel “8 Habits of Highly Effective Association Community Managers”

Friday, Dec. 7

TheCR Live Boston (Cambridge, Ma):  A dutch-treat lunch where we talk community, social business, the Red Sox and other fun topics

We hope to see you at one of these events.  What events are you heading to between now and the end of the year?

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TheCR Network is a membership network that provides strategic, tactical and professional development programming for community and social business leaders. The network enables members to connect and form lasting relationships with experts and peers as well as get access to vetted content.

TheCR Network is the place to learn from social business practitioners.  Join today