Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at all types of companies. The COVID-19 pandemic tipped communities from a nice-to-have to a must-have. Suddenly, the value of connecting employees and … [Read more...]
How Healthy is Your Community?
How well is your community really performing? Join Verint’s Ramzi Banna as he explains essential KPIs, metrics and tools to monitor, manage and adjust as needed to improve the health and performance of your community. Login details: https://us02web.zoom.us/j/84879971351 … [Read more...]
Renee Vogt, Merck
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers” featuring Renee Vogt, VTN Capability Owner at Merck. Join TheCR’s founder and principal, Jim Storer, and director of marketing, Shannon Abram as they chat with community managers from … [Read more...]
Raising Good Communities
I am not the first, nor will I be the last to equate community management to parenting. Connie Bensen made the analogy and recently Simon Phillips wrote a post You Teach What You Accept that got at a similar behavior modeling aspect of community management. It's a very apt analogy and it is a good … [Read more...]
