OVERVIEW OF ROLE Community managers often oversee more processes than people and are the generalists of the community field. Although some community managers manage moderators or specialists, many work with other teams as the voice of the community. A community manager can be an entry-level role in … [Read more...]
Understanding Community Roles and Responsibilities
A lot has changed in the community landscape in the last few years. We've seen movement on the vendor side, increased executive support for community programs, and the continued maturation of community roles. To further explore some of these changes in community roles and responsibilities, we … [Read more...]
The Community Roundtable’s Community Careers and Compensation Report 2020: Online Community Professionals Emerge as Transformational Leaders
As organizations evolve, community managers provide leadership and engagement models to suit a new era of work. January 23, 2020 Boston, MA: The recently released Community Careers and Compensation 2020 report from The Community Roundtable reveals that online community professionals are … [Read more...]
Do community manager roles change as communities mature?
By Ted McEnroe, Director of Research and Training Explaining what you do as a Community Manager is never easy - and it turns out, it's likely to change as your community matures. That's right - not every community manager does the same thing, and all community manager roles evolve as their … [Read more...]
Announcing our new eBook: Defining Community Management Roles
By Ted McEnroe, The Community Roundtable The Community Roundtable is proud to announce the latest product in our Community Manager Salary Survey platform, a new eBook entitled "Defining Community Management Roles". The eBook, sponsored by Jive, uses our research to target one of the pain … [Read more...]
