Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. … [Read more...]
Three engines of powerful communities
The State of Community Management 2016 survey is open until March 18. We need you, but we’re already seeing results that could fundamentally shift your community plans. By Ted McEnroe, Director of Research and Training We’re a little over halfway into the SOCM 2016 survey period, and have a … [Read more...]
The Evolution of Community Management: Preliminary Data from the CMSS 2014
By Rachel Happe, Co-Founder and Principal at The Community Roundtable. Online community management is far from new - it’s been around since the beginning of the Internet, and in more formal capacities at media companies since the 90s. Our aggregate understanding of the role, however, is still … [Read more...]
Friday Roundup – Let It Snow? Edition
By Shannon DiGregorio, Relationship Manager at The Community Roundtable The weather people are predicting snow in Boston this weekend, which to me is a mixed blessing. I love the holidays, and growing up in New England a white December makes things a little more jolly. My commute is also from … [Read more...]
