By Shannon Abram, Relationship Manager at The Community Roundtable. Today is a very exciting day - TheCR Network moved to a new home. After years on the same platform our dedicated community team spent the last few months packing up the old Network, and spiffing up our new home. I know I'm … [Read more...]
New member programs matter
By Ted McEnroe, Head of Research and Content, The Community Roundtable "You never get a second chance to make a first impression." I try not to take too many words of wisdom from old shampoo commercials, but that Head and Shoulders Shampoo tag line does resonate for me when we think about … [Read more...]
Real rewards for community advocates
By Ted McEnroe, The Community Roundtable Where's your college diploma? If you're like most people, it's hanging on an office wall, sitting in a drawer, or stuck in the back of a closet. It's nice to have, but the recognition that you graduated from the University of Western Maine or Generic … [Read more...]
Engagement and Community Architecture
By Rachel Happe, Co-Founder of The Community Roundtable Most of us who drive cars stick to driving on roads. Why? They helps us get where we are going faster - even though the route is rarely a straight line between where we start and our destination. We could try and take a more direct route but … [Read more...]
Holiday Tips for Internal Community Engagement
We have become regular participants in a great weekly twitter chat for Internal communities also often known as Enterprise Social Networks or ESNs called #ESNchat. Last week's talk centered on behavior in those communities around the holidays. For the complete conversation from the chat … [Read more...]
The Case of Flat Hillary: How TheCR Network Kept Members Engaged and Connected During a Slow Time
Depending on your community, you may be heading toward a drop in engagement over the holidays. Community members are busy shopping, cooking, and hosting or attending holiday parties. While communities aligned with these activities may see higher engagement around the holidays, many communities will … [Read more...]
Cindy Melzer on Starting Community Management
I had a serendipitous intro recently with a couple of different people from Isis Maternity - a local childcare retail and services company - and we got to chatting about online communities. They have operated in a community-centric way in the offline world for quite some time - bringing parents … [Read more...]
