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5 Critical Hiring Characteristics for Community Management Roles

February 18, 2022 By Shannon Abram

How to hire an online community manager

Looking at community job descriptions, it’s clear there are some characteristics that are prized by hiring managers. While empathy, communication skills, and collaboration have always been a component of a community professional’s responsibilities, the growing recognition of the need for … [Read more...]

Critical Hiring Characteristics for Online Community Roles

June 4, 2021 By Shannon Abram

Looking at community job descriptions (download our CCC 2020 report for 30+ online community management job descriptions), it’s clear there are some characteristics that are prized by hiring managers. While empathy, communication skills, and collaboration have always been a component of a community … [Read more...]

Community Role Profile: Community Strategist

May 17, 2021 By Shannon Abram

Community Strategist

OVERVIEW OF ROLE ​ The community strategist role is an expert role dedicated to what the title implies – community strategy. Typically, strategists are individuals with community management experience who have particularly strong strategic skills; analysis, community architecture, business … [Read more...]

Conversations with Community Managers – Jennifer Erzen on the (Not So) Secret Powers of Community

May 12, 2020 By Shannon Abram

Conversations with Community Managers - Jennifer Erzen

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Online Community Professionals Emerge as Transformational Leaders

January 23, 2020 By Shannon Abram

The Community Roundtable News

As organizations evolve, community managers provide leadership and engagement models to suit a new era of work. January 23, 2020 Boston, MA: The recently released Community Careers and Compensation 2020 report from The Community Roundtable reveals that online community professionals are … [Read more...]

What is the most important trait when hiring a community manager?

July 16, 2014 By Shannon Abram

community manager hiring advice

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. To celebrate the launch of our first ever community manager salary survey we're going to spend July and August focused on community management as a career. (Haven't taken the survey yet? Please do!) Whether you are … [Read more...]

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