As an exclusive member perk, we’re offering a new summer program – Office Hours with Jerry Green. Sign up for a 30-minute chat with Jerry, a Community Strategist with TheCR, and he’ll help you work through your current community challenge. If you were at Connect in Boston last year you probably … [Read more...]
(Roundtable) Jump Up & Jive Meet Up
We have a growing group of Jive users who are looking for regular peer support. We have teamed up with TheCR members and Jive users @Keeley Sorokti and @Oonagh McQuarrie to host monthly calls for our members who use Jive. We will meet the first Wednesday of the month to network, share best … [Read more...]
Community Case Study: Ensuring Consistent Brand Voice through Community Governance
When we talk about the eight competencies of the Community Maturity Model people tend to get really excited about the work they do for culture, or content and programming. There are even those among us (Jillian, I'm looking at you!) that get super fired up about metrics and measurement. Policies and … [Read more...]
Community Manager Spotlight Recap: AMA with Becky Scott, iTalent
By Shannon Abram, Relationship Manager at The Community Roundtable. Last week we hosted our third community manager AMA to great success! In case you missed it we've archived the entire Community Manager Spotlight AMA webinar here - and it's definitely a don't miss listen for community … [Read more...]
CM Spotlight AMA Archive: Patrick Hellen, CloudLock, Inc.
By Shannon Abram, Relationship Manager for The Community Roundtable. When we invited Patrick Hellen, the community manager for CloudLock, Inc to be our October Community Manager Spotlight we knew we were in for a treat. When HE requested the webinar format be an AMA we knew it was ON. In this 30 … [Read more...]
3 Tips for Building Your Community and Social Media Team
This is a guest post from Sarah Price, Community and Social Media Programs Lead for Google Glass and member of TheCR Network. Managing a community team or hoping to someday? Your community managers, forum reps and social support agents will be the face and voice of your brand. Here are a few … [Read more...]
Recap: Community Manager Spotlight Webinar with Heather Ausmus
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. In March, Jim chatted with Heather Ausmus as part of our ongoing Community Manager Spotlight webinar series. Heather has used the Community Maturity Model in her community work and shared how she has developed a plan … [Read more...]
