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Dianne Kibbey on Community Migrations

October 4, 2022 By Jim Storer

Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals.

Episode #85 of Community Conversations features Dianne Kibbey, Global Head\VP of Community and Social Media, Newark Electronics.

Dianne shares a look at how they choose a new community platform, and what the timeline looks like for a major community migration. She also chats about how her community uses google translate to connect their global member community.

This episode of Community Conversations is sponsored by Verint.

Listen to Dianne Kibbey on Community Technology

https://media.blubrry.com/608862/thecr-podcasts.s3.us-east-1.amazonaws.com/CommunityConversationsDianneKibbeyVerint_Edited.mp3

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Questions we cover in Episode #85:

  • What was one of the biggest considerations when choosing a platform?
  • How do you measure the number of registered members?
  • Have you found a programming that transcends geographical differences in language?
  • What were some of the major milestones along the way and how long was the overall migration process?
  • How can you clean up the cobwebs in your online community?
  • What were some of the key aha moments in making this change?

About Dianne Kibbey

Dianne leads global social media marketing and the strategy\operations of the largest online community for electronics engineers and makers for Premier Farnell, a global B2B distributor of electronic components. Dianne has over 15 years of experience leading industry-recognized innovation and launch strategies for business, online communities (internal and external), unique content marketing programs, and social media strategies. She is a strong leader, recognized for building highly effective and diverse technical development and business teams with the ability to speak both business and tech to ensure maximum benefit. Dianne is exceptionally skilled at marketing to highly technical audiences.

About Newark Electronics

Newark is a high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.

Global access, with service that’s close to home

Newark has operations in the US, Canada and Mexico, serviced from our regional distribution hub in South Carolina. We are committed to supporting local language, currency, product and shipment needs across North America and around the world. As part of Farnell’s global operations, our access to stock and stronger relationships with suppliers, we are better able to serve your needs.

A commitment to innovation that powers change

We have a history of innovation and have developed many industry firsts that save precious time for our Design Engineer customers, such as the first online Community for engineers – element14. More recently we continue to bring the latest technologies to market, from development tools that speed up the design process to modular devices that engineers can quickly and easily build into their devices and the latest in easy-to-deploy artificial intelligence.

Community Conversations – Episode #79: Chris Catania

March 9, 2022 By Jim Storer

Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals.

Episode #79 of Community Conversations features Chris Catania, Head of Community at Esri. Esri is an international supplier of geographic information system software, web GIS and geodatabase management applications, headquartered in Redlands, California.

Chris is an award-winning community and collaboration leader, who always thinks “people first, technology next.”For more than 20 years, he has helped organizations build relationships with their audiences through strategic communication, community management, content development, and global business strategy.

online community management podcast

He believes in the proven power of community to deepen trust, increase loyalty, lower costs and grow revenue. And that power comes when you align community with real business goals to design meaningful online experiences and deliver measurable business results.

He is driven by a passion to empower companies to leverage the power of community as a strategic asset and competitive advantage in the marketplace.

We chat about how the community redesign of their long-term community program, their award-winning community design elements, and how Esri leveraged member feedback to design a community that serves the members and the organization.

Listen Now

https://media.blubrry.com/608862/communityroundtable.com/wp-content/uploads/2022/03/CommunityConversations-78-ChrisCatania.mp3

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Discussed in the conversation:

Community Jobs

Team Bearded Dragon:

Lisa Allison on Migrating Community Platforms

September 9, 2019 By Jim Storer

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more.

Episode #60 features Lisa Allison, Community Strategist and Enterprise Community Manager at Analog Devices.

Lisa and Shannon Abram discuss best practices for completing a smooth community platform migration on this short community-focused podcast.

This episode of Conversations with Community Managers is sponsored by Telligent.

https://media.blubrry.com/608862/thecr-podcasts.s3.amazonaws.com/LisaAllison_Sept2019.mp3

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David Domine on a Community of Franchises

August 20, 2018 By Jim Storer

David Domine, Christian Brothers Automotive

Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”

Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

  1. What’s your best advice for someone just starting out in Community Management?
  2. What are your best practices for increasing community engagement?
  3. How would you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)

Episode #49 features David Domine, Director of Training at Christian Brothers Automotive. Listen in as we chat about the unique challenges of working with a community of franchises and how best to manage a platform migration. Seriously, David has the best outline for migration planning that we’ve ever seen!

https://communityroundtable.com/wp-content/uploads/2018/08/TheCRPodcast_Igloo_ChristianBros.mp3

About Conversations with Community Managers*
To better reflect the diverse conversations our podcast covers we’ve changed the name of our long-running series to Community Conversations.
Community Conversations highlights short conversations with some of the smartest minds in the online community and social business space, exploring what they’re working on, why they do what they do, and what advice they have for you.
These episodes are a great way to begin to understand the nuances of community strategy and management.
Each episode is short (usually less than 30 minutes) and focuses on one community management professional.

https://media.blubrry.com/608862/thecr-podcasts.s3.amazonaws.com/igloo_podcast_davidcba.mp3

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Best Practices for Online Community Platform Migration

February 9, 2016 By Jim Storer

Intrigued by TheCR Network, but want to learn more about what membership entails before joining?

Watch Hillary Boucher share a special look inside TheCR Network.  In January Hillary shared a look at the research, programming and professional development available exclusively to Network members and highlighted best practices for a community platform migration. It’s a must-see for any community professionals about to undertake a platform change.

This content has moved inside The Network.

Hillary Boucher on the Intricacies of Platform Migration

January 12, 2016 By Jim Storer

Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.”

Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about

  1. What’s your best advice for someone just starting out in Community Management?Hillary Boucher, TheCR Network
  2. What are your best practices for increasing community engagement?
  3. How can you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)

Episode #37 features Hillary Boucher, Director of Networks at The Community Roundtable. Join us as we chat about the intricacies of a platform migration, mentoring a community manager, and how to evolve your community superpower.

https://media.blubrry.com/608862/thecr-podcasts.s3.amazonaws.com/TheCRPodcast_HillaryBoucher_2015.mp3

Podcast: Play in new window | Download

Subscribe: Spotify | RSS

About Conversations with Community Managers*
To better reflect the diverse conversations our podcast covers we’ve changed the name of our long-running series to Community Conversations.
Community Conversations highlights short conversations with some of the smartest minds in the online community and social business space, exploring what they’re working on, why they do what they do, and what advice they have for you.
These episodes are a great way to begin to understand the nuances of community strategy and management.
Each episode is short (usually less than 30 minutes) and focuses on one community management professional.

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