The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Meet TheCR Network Scholars | Mohamed Mohammed

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As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we’ll interview a cohort scholar and learn why community is important to them.

Why do you believe in Community/Community Management?

Community is, as Rob Bernshteyn has expressed, the future of business. It represents the ideal of both the efficient and responsible operation of business.

My favorite example of this is the use of community platforms/ forums to figure out how best to deliver value to the user of a product or service.

Community, when taken seriously (and funded as such), can be what separates a transactional relationship from one that continually adds value to users’ lives.

What area of Community do you want to learn most about?

I am interested in learning about the business side of community management.

Are you currently working in Community?

Yes! I work as a Community Manager in charge of the forum communities for publishing brands such as PC Gamer, Tom’s Guide, and Space.com.

Thanks, Mohamed! Watch this space for updates from Mohamed and our other 2021 Scholarship Cohort.

You can learn more about our 2021 Scholarship Cohort here.

Ashleigh Brookshaw and Meghan Bates on Change Management

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Conversations with Community Managers - Ashleigh Brookshaw and Meghan Bates

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more. 

Episode #68 features Ashleigh Brookshaw, ASSP and Meghan Bates, Personify.

In this episode of the podcast, Ashleigh and Megan share their perspective on the intersection of change management and community management, how to thrive as a mighty team of one, and how community champion programs can increase engagement and member satisfaction.

Listen Now:

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Find more episodes of Conversations with Community Managers.

About Conversations with Community Managers*
To better reflect the diverse conversations our podcast covers we’ve changed the name of our long-running series to Community Conversations.
Community Conversations highlights short conversations with some of the smartest minds in the online community and social business space, exploring what they’re working on, why they do what they do, and what advice they have for you.
These episodes are a great way to begin to understand the nuances of community strategy and management.
Each episode is short (usually less than 30 minutes) and focuses on one community management professional.

How do I thank just three people? Well, I don’t.

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Every year I sit down to think about three people that have impacted my year for #thankitforward and every time it’s impossible. I am so grateful to work on a team of fun, passionate, hard-working people. It truly makes my job a joy.

And beyond that, I get to spend my days interacting with awesome community managers around the world. People how are doing innovative, amazing work to improve their organizations.

Narrowing it down is hard, but for you, I tried.

For my three:

@Hillary Boucher is the work partner you dream of. She’s fun, funny and always tells me the

Bet you didn’t know she’s a DJ.

truth. She pushes me to be better, at work and not at work, and I am so, so happy to have her in my life.

@Jerry Green has handled every weird thing I’ve thrown at him this year with a smile. It appears that he’s good at everything (and so tall!) and we’re so lucky he’s part of our team.

I’m going to cheat for my third one and say: every single person I’ve met in real life at events over the past year. As I mentioned, working from home can be tough (and awesome, but lonely sometimes). My favorite part of my job is meeting all of you in real life, sharing drinks, stories, crab legs, late nights, early morning, and laughs.  There is no way I’ll remember everyone, but here’s a quick list:

@Lori Harrison-Smith 
@Lisa Allison
@Heather Ausmus
@Cy Jervis
@Ted Hopton
@Oonagh McQuarrie
@Jennifer Erzen
@Claire Flanagan
@J.J. Lovett
@Sam Creek
@Jeff Ross
@Monica Lluis
@Peter Broadley
@Helen Chen
@Mike Pascucci
@JoAnn Scanlon
@Luke Sinclair
@Karen Brent
@Jeff Glasson
@Monique van den Berg

Ok, I’m done. If I forgot your name, I apologize – please know that you made my year better, too!