The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • About Us
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
    • Community Leadership Awards
      • Community Leadership Awards 2024
      • Community Leadership Awards 2023
      • Community Leadership Awards 2022
      • Community Leadership Awards 2021
  • Services
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • Community Technology Framework™
      • The Social Executive
  • Research
    • The State of Community Management
      • SOCM 2024
      • SOCM 2023
      • SOCM 2022
      • SOCM 2021
      • SOCM 2020
    • Community Careers and Compensation
    • The Community Manager Handbook
      • 2022 Edition
      • 2015 Edition
    • The Social Executive
    • Special Reports
    • Case Studies
  • Events
    • Connect
      • Connect 2024
      • Connect 2023
      • Connect 2022
    • Community Technology Summit
    • Professional Development
    • Resource Bundles
    • Upcoming Events
    • Community Manager Appreciation Day
      • Community Manager Appreciation Day 2025
      • Community Manager Appreciation Day 2024
  • I’m looking for…
    • Community Engagement Resources
    • Executive Support Resources
    • Community Reporting Resources
    • Platform and Technology Resources
    • Community Strategy Resources
    • Community Programming Resources
    • Community Career Resources
    • Something Else
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Lessons From The NEW Community Manager Handbook
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Community
    • The Network
      • Member Login
      • Join The Network
      • Roundtable Call Library
    • The Library
      • Subscriber Login
      • Subscribe to The Library
  • Blog

Community Management Case Studies

No Question Left Behind: Transforming Community Engagement Through Effective Communication

Scalable Self-Service in Online Communities

The Power of Metrics: Enhancing Community Engagement at ISTE+ASCD

Building a Mobile-First Community to Meet Members Where They Are

Nurturing a Thriving Community: Insights from UiPath

Enhancing Community Engagement with Amelie: An Innovative AI Mascot Initiative at Microsoft

Building a Cost Impact Model for Community Growth

Creating Lifelong Fans: The Power of Online Communities for Retailers

Turning Around an Unhappy Community

Turning Around an Unhappy Community

Three Ways Verint Community Drives Success

Three Ways Verint Community Drives Success

Claudia Teixeira on Centers of Excellence

Claudia Teixeira on Centers of Excellence

Benchmarking Community Performance

Benchmarking Community Performance

Powering Behavior Change Through Community

Powering Behavior Change Through Community

Using Rewards Programs to Drive Engagement

The NEW Community Manager Handbook

The NEW Community Manager Handbook

Three Ways to Re-Energize a Quiet Online Community

community dashboards

Using Community Dashboards to Tell a Story

Developing Developer Relations: A CircleCI DevRel Case Study

Lance Yoder and John L. Moore on Workforce Collaboration

3 Ways to Increase Member Engagement From SAS, Cloudera, and National Instruments

  • 1
  • 2
  • 3
  • 4
  • Next »

Community Resource Bundles

We've spent a decade working with global community leaders fine-tuning the programs, tactics, and tools that make online communities successful. We've distilled the best of these research-backed resources into individual bundles focused on common community challenges.

Click on a bundle to learn more:

Community Management 101
How to launch a new online community community resource bundle
How to improve online engagement
How to calculate community ROI
Online community policies and governance
Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Community 101
Case Studies
Webinars

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Professional Development

QUICK LINKS
Blog
Newsletter
About The Network
About The Library
About The Academy

LOGIN
The Network
The Library
The Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter