The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Susan Cato, ASPB

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Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to … [Read more...]

What is the State of Community Management?

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The State of Community Management is our annual research platform that tracksthe performance of communities and community management across the eight competencies of the Community Maturity Model. The SOCM first launched in 2010 and we have published an updated report based on new research. Each … [Read more...]

Join TheCR Team: Community Research Analyst Wanted

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Do you love digging into data to discover the story it tells? Are you comfortable questioning assumptions? Do you enjoy debating what something means? Are you fascinated by human behavior and how it impacts decisions and organizations? Does working in an emerging industry excite you? If so, … [Read more...]

Community Engagement Resource Bundle

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If I had a nickel for everytime someone said, "Really, I didn't know you could find THAT in TheCR Network!" I'd have a really big pile of nickels. So, in an attempt to peek behind the proverbial curtain I wanted to share a look at one of the most used parts of the Network - our resource … [Read more...]

Save the Date! TheCR Connect 2018 is Next October!

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Imagine me sharing this news while standing on my desk, jumping up and down: TheCR Connect 2018 will take place on September 30 - October 2, 2018. Hooray! And even better news? You can lock in 2017 pricing (and use up any 2017 budget you might have leftover!) Here's what attendees said about … [Read more...]

How do I thank just three people? Well, I don’t.

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Every year I sit down to think about three people that have impacted my year for #thankitforward and every time it's impossible. I am so grateful to work on a team of fun, passionate, hard-working people. It truly makes my job a joy. And beyond that, I get to spend my days interacting with … [Read more...]

Kicking off #ThankitForward 2017

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For the fifth year in a row (seriously!) our team is practicing our tradition of #ThankitForward - thanking the people in your life (personally and professionally) who have made a difference in your year by letting them know. And today it seems like this small act of gratitude and kindness will go … [Read more...]

Best Advice for Online Community Moderation

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Last week, we asked members of our linkedin group to share their best advice for online community moderation. The responses we got were so good I wanted to share them back here. Not a member of our linkedin group? Join us!  Online community moderation Tip #1 - Be polite Be polite and make sure that … [Read more...]