The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Building Strategic Maturity and Securing Budgets

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Community programs are evolving rapidly (as always!), with organizations increasingly recognizing the importance of having an approved, operational, and measurable strategy (spoiler alert - an approved strategy is one of the criteria for our best-in-class community segment). This shift is evident in … [Read more...]

Hello, Bluesky

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Quick programming note. We've joined bluesky and would love to connect with you there. That other social company, previously known for that funny failwhale was a great community in the early days of The Community Roundtable. We love getting to interact with community people in real time, share … [Read more...]

What’s in a name? Best-in-Class Communities

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Over the years, we've highlight "Best-in-Class" communities in our State of Community Management Research. The Best-in-Class defines a segment of respondents to the State of Community Management 2024 survey that represent a mature, effective online community program. Our reporting directly … [Read more...]

45 Resources to Boost Online Engagement

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The number one challenge community managers as us about is engagement. How do we get more people to visit our community? How do we keep members coming back for the long-term? How can we convert casual viewers (fka lurkers) into contributing members? If you struggle with how to boost online … [Read more...]

Authentic Engagement in Online Communities

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Episode #101 features Penny Schnarrs, Director of Community Relations and Strategy at the Association of American Medical Colleges (AAMC). Hosts Jim Storer and Shannon Abram chat with Penny about community building and virtual engagement with a medical organization. She shares strategies for … [Read more...]