Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. … [Read more...]
The Quest for Community
This is a guest post from Rachael Silvano, Community Manager at TraceLink and member of TheCR Network. This content was originally posted on Linkedin. It’s Saturday night and I’m watching five friends eagerly arrange their dice and characters. A blank grid is set in front of us, with endless … [Read more...]
Peter Broadley, CSA Group
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. … [Read more...]
Happy CMAD 2019!
Today is the 9th annual celebration of Community Manager Appreciation Day! Hooray! I think it goes without saying that we appreciate community professionals every day of the year (it's sort of what we do!) but wanted to take a moment today to send a few special shoutouts to recognize the hard … [Read more...]
Honoring Our Retiring Member Advisory Board Members
At The Community Roundtable, we are fortunate to work with amazing people and companies, helping them make strategic assets out of their community programs. We have always relied on our customer-members to help us prioritize and develop our research, services, and training. In 2017, we … [Read more...]
Conversations with Community Managers – Andrew Mishalove
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to … [Read more...]
Seven Perfect Gifts for Community Managers
My favorite blog post of the year is the one where I get to pretend to be Oprah. Sadly, there is not a brand new car under your seat, but we've pulled together a list of our seven favorite products that would make perfect gifts for the community manager in your life. Read on for more info and links … [Read more...]
How Do I Improve Online Engagement?
Online community engagement issues fall into two general buckets: tactical engagement issues and strategic engagement issues. If you don’t have people coming to your online community at all, you have a strategic issue; if people are coming but not engaging, you have a tactical issue. (Still not … [Read more...]
Save the Date: TheCR Connect 2019 is September 23-25, 2019
It might feel like Connect 2018 just happened (because, well, it did!) but we're already looking forward to another amazing community event. TheCR Connect 2019 will take place on September 23-25, 2019 at the Revere Hotel in Boston, MA. We don't have many details to share yet, but early bird … [Read more...]
What are the skills of a community manager?
The online community management space has come a long way, but the Community Manager role still has the widest variation in responsibilities, compensation and reporting level. Community Managers in the Organization Community managers in our research work predominantly for corporations … [Read more...]
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