Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Engagement That Scales Podcast – Episode #5: Alan Pelz-Sharpe on What a Crisis Reveals About Technology
In episode #5, Rachel is joined by Alan Pelz-Sharpe, to discuss what the recent COVID-19 crisis has revealed about the technology we use and the technology we build. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Is technology delivering on the … [Read more...]
Community FAQs: I don’t have budget to add new staff to my community team but I’m going crazy.
There is a good chance your online community is busier than ever. With millions of employees working that #suddentlyremote life, brands scrambling to handle service and support requests online, and a lot of people with free time on their hands, online community managers have a lot of work to do, and … [Read more...]
Conversations with Community Managers – Lili McDonald on Being Comfortable with Community Technology
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Engagement That Scales – Episode #5: Alan Pelz-Sharpe on What a Crisis Reveals About Technology
In episode #5, Rachel is joined by Alan Pelz-Sharpe, to discuss what the recent COVID-19 crisis has revealed about the technology we use and the technology we build. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Is technology delivering on the promises … [Read more...]
Leading Compassionately Through a Crisis
In episode #4 Rachel is joined by Gretchen Schmelzer, to discuss ways being an effective leader in times of crisis. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Working from home is one thing, managing from home is another. How do you know you are … [Read more...]
Conversations with Community Managers – Ashleigh Brookshaw and Meghan Bates on Change Management
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Community FAQ: Help me convince my boss watercooler threads are important!
In a world where most offices are suddenly remote, watercooler threads on enterprise social networks/intranets, communities of practices, and even social support communities are more valuable than ever. The in-person watercooler is gone for the foreseeable future and no matter how much you talk … [Read more...]
Engagement That Scales – Episode #4: Leading Compassionately Through a Crisis
In episode #4 Rachel is joined by Gretchen Schmelzer, to discuss ways being an effective leader in times of crisis. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Working from home is one thing, managing from home is another. How do you know you are being … [Read more...]
Conversations with Community Managers – Brian Oblinger
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
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