By Shannon Abram, Relationship Manager at The Community Roundtable. This week the themes of engagement and community success kept popping up - both inside and outside the Network. Rachel posted an insightful look at the The Business Model of Engagement, this week's ESNChat focused on tips … [Read more...]
What community metrics are most important to track?
By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most daunting tasks for many community managers is dealing with community metrics. A member recently approached us with the following question: "I’m getting started with tracking metrics for my community and looking for … [Read more...]
3 Best Practices for Creating Community Rules of Engagement
By Shannon Abram, Relationship Manager at The Community Roundtable. Whether you're starting from scratch with a brand new community, or working with a mature community that doesn't have well defined programs and processes defining and managing community rules of engagement can be a struggle. We … [Read more...]
CMSS Stats You Can Use: What’s the Best Way to Network?
By Shannon Abram, Relationship Manager at The Community Roundtable. Community professionals have no shortage of resources to help them grow in their careers. It's an exciting time to work in the community management world. Given the rise in community management, blogs, books and other … [Read more...]
Community Career Profiles: All About Community Strategists
By Shannon Abram, Relationship Manager at The Community Roundtable. Engagement and people skills rank as most important skill set for a successful community strategist, but strategic and business skills were most important to nearly 20 percent of those in this role. Strategists also have the … [Read more...]
CMSS Stats You Can Use: All About Directors of Community
By Shannon Abram, Relationship Manager at The Community Roundtable. Directors of community bring a community management skillset – strong engagement skills, a knack for contentdevelopment – to the table, but spend most of their time on strategic and business objectives. While similar in skill … [Read more...]
Community Management Case Study: The Evolution of a Community Advocacy Program
One of the perks of being a member of TheCR Network is access to fresh community management programming every week. Our community manager, Hillary Boucher, does an amazing job of tracking down interesting and engaging case studies from every stage of the community journey. This past year Hillary … [Read more...]
Community Career Profiles: All About Community Managers
By Shannon Abram, Relationship Manager at The Community Roundtable. This week we continue our closer look at our research into the roles and career paths of community professionals with a closer look the community manager. Not surprisingly, engagement and people skills are an essential part of … [Read more...]
CMSS Stats You Can Use: How Do I Find a Community Manager Job?
By Shannon Abram, Relationship Manager at The Community Roundtable. As we close in on CMAD this Monday, we hope there will be a lot of focus on community managers and their careers. Our Community Manager Salary Survey 2014 found signs of an emerging career path for community professionals - but … [Read more...]
The Community Roundtable Celebrates Community Managers with Events, Release of New Research
The Community Roundtable to release Community Manager Handbook with webinar February 4, after Community Manager Appreciation Day events in 5 cities with Higher Logic on January 26. CMAD will also kick off the survey period for The Community Roundtable's 6th annual State of Community Management … [Read more...]
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