By Shannon Abram, Relationship Manager at The Community Roundtable. Note: This post is based on a TheCR Network expert-led Roundtable Call titled "Exploring Engagement: The Dance Floor Theory." The full Roundtable report for this call, and over 200 other community-focused Roundtable reports, is … [Read more...]
Do I need a community playbook?
By Shannon Abram, Relationship Manager at The Community Roundtable. If you're just getting started in community management you might find your self asking "why isn't there a how-to manual I can consult?" Of course there are tons of great resources on the internet (from places like CMX Hub, … [Read more...]
Help – I’m a lone wolf community manager!
By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most common frustrations we hear about from community managers is that they feel isolated from the rest of their company. Often, community managers sit on a communications or marketing team, sometimes they even reside … [Read more...]
Friday Roundup: The Champions Edition
By Shannon Abram, Relationship Manager at The Community Roundtable. Happy Friday! It's shaping up to be a beautiful Fall weekend here in New England. We'd still buzzing about our latest announcement - the introduction of the TheCR Champion program inside TheCR Network (check out this summary from … [Read more...]
Introducing TheCR Champion Program
By Hillary Boucher, Community Manager The Community Roundtable. Turns out Fall 2014 is a pretty big season here at TheCR. (In case you missed it we announced a new service last week and announced our new partnership with #ESNchat the week before!) Today, I'm excited to share some news from inside … [Read more...]
Guest Post: The Anatomy of an Enterprise Community Manager
Note: This is a guest post by community professional and TheCR Network member Luke Sinclair. Last week I hosted a Sitrion TALKS session with a panel of awesome community managers. The basis was one of my favorite infographics, Inside the Mind of a Community Manager. We had a great conversation … [Read more...]
Friday Roundup: Introducing The Community Performance Benchmark
By Shannon Abram, Relationship Manager at The Community Roundtable. If you haven't heard the news we rolled out a new service this week - the Community Performance Benchmark. You can read all about this exciting new offering here, or check out Rachel's thoughts here. In a nutshell the Community … [Read more...]
The Community Roundtable Launches First-of-its-Kind Community Performance Benchmark Service
The Community Performance Benchmark, a “GPS for community management," gives organizations unprecedented insight into the management systems that drive digital transformation. OCTOBER 02, 2014 Boston, MA - Today, The Community Roundtable announced a new assessment offering to its clients, … [Read more...]
The Community Performance Benchmark: Five Reasons Why It Matters Now
By Rachel Happe, Co-Founder of The Community Roundtable. It’s an exciting day for us here at The Community Roundtable. We’re doing something we don’t often do – we’re rolling out a new service. Today, we introduce the Community Performance Benchmark, which you can think of as “GPS for Your … [Read more...]
Stop the Technology Madness – Organizational Cultures Are Decades Behind
By Rachel Happe, Co-Founder of The Community Roundtable. Recently the term ‘Digital Transformation’ keeps popping up as the latest buzzword bandied about by analysts and vendors and every time I hear it, I twitch just a little bit. We’ve been here before. Remember the dot-com craze? The term … [Read more...]
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