The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Defining Community Requirements that Scale, Part 1

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By Jim Storer, Co-Founder and Pricipal of the Community Roundtable Community is subject to the old adage, “if you fail to plan, you plan to fail.” But simply planning isn’t enough. We often discuss that simply building a community is not enough - sadly, the average community is not the Field … [Read more...]

Is Having a Community Strategy Important?

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This year's State of Community Management research showed what we're suspected for along time: ​the foundation of a successful community is a well-defined strategy that integrates social tools and methods with business … [Read more...]

Executive Engagement Matters

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. We've heard a lot of talk in the last few weeks about the link between executive support and community success  It seems like executive adoption is on the mind of many community practitioners, and with good reason. In … [Read more...]

Culture and Community

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. After a month-long love fest highlighting our 5th anniversary and the release of the State of Community Management 2014 we are back to business as usual here on TheCR Blog. This month we're going to take on the idea of … [Read more...]

Announcing The State of Community Management 2014

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By Rachel Happe, Co-Founder of The Community Roundtable. The fifth annual State of Community Management report is here! A lot has changed in the five years we have been publishing this research and the State of Community Management 2014 continues to push the boundary of what we collectively … [Read more...]

Podcast: Community Chat with Nancy White

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. When we started thinking about ways to celebrate our five year anniversary we kept coming back to the idea of how community has changed in the last few years. A handful of of people have been early champions for … [Read more...]

Interview with a Community Veteran – Michael Pace

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Our last interview with a community veteran is with one of our earliest members and most vocal supporters - Michael Pace. Michael has worked tirelessly to advance the ideas and practice of community customer support … [Read more...]

Interview with a Community Veteran – Nigel Fortlage

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By Shannon Abram, Relationship Manager at The Community Roundtable Today I'm excited to share another veteran community professional's thoughts on the last five years in the community world. Nigel Fortlage has been a member of TheCR Network since 2009 - and has provided invaluable support and … [Read more...]