By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Innovation is always a hot-button topic in the technology world - but what about in community management? Besides the use of an innovative technology how can community managers and social business strategists help … [Read more...]
Celebrating Community Success – Ian White (Rackspace)
By Hillary Boucher, Community Manager at TheCR Network. As community manager of TheCR Network – our peer network of social business and community leaders – one of the things I love is celebrating our members' successes with them. We know the many challenges our members face as they work to … [Read more...]
Ask TheCR: What is the proper etiquette for asking someone to join your community?
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. New feature time! Twitter brings together questions and answers in ways that were impossible before the advent of social media. We love to follow along with several weekly twitter chats - #ESNChat, #CMGRChat and … [Read more...]
Recap: Community Manager Spotlight Webinar with J.J. Lovett, CA Technologies
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. In February, Jim chatted with J.J. Lovett, Director, Online Communities at CA Technologies as part of our ongoing Community Manager Spotlight webinar series. We are always amazed at the different paths that lead … [Read more...]
Friday Roundup – One Week Left Edition
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Our annual research initiative - the State of Community Management survey closes next Friday, February 28th. If you have already taken this short survey (only 15 minutes!) - thank you! If you haven't taken it, and are … [Read more...]
Connecting the Ecosystem (Video)
In case you missed out on IBM Connect 2014 here's a little glimpse into the conversations that were taking place in Orlando. Rachel sat down with Peter Cardon from USC Marshall School of Business to discuss how businesses are using communities and what form those communities take. . You can … [Read more...]
Untangling the Community ROI Issue
By Rachel Happe, Co-Founder of The Community Roundtable. While the ROI conversation around social business and community initiatives seems to have died down a bit as more practitioners have figured out how to measure value and share their approach, it still remains a barrier in setting … [Read more...]
Recap: Community Manager Spotlight Webinar with Chris Catania, Walgreens
In January we kicked off a brand-new program - the Community Manager Spotlight series. This was, in part, to really dig into all the different roles and titles that a "community manager" can occupy. Increasingly, we find our members are doing the work of a community manager, but often without the … [Read more...]
Mentor Match: The Good, Bad and the Ugly On Getting a Program Started
Guest post by Laura Brook, Director of Community Development at OneFPA.org and member of TheCR Network. Last year, I was at our annual conference catching up with a colleague who used to work with me at the Financial Planning Association (FPA). I shared with her that we were about to launch a … [Read more...]
Friday Roundup – Connecting Through Community
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. The first work week of February is almost over and that groundhog has doomed us to another six weeks of winter! In Boston that meant another foot or so of snow, with more on the way! Snow or not, we're forging … [Read more...]
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