By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. In March, Jim chatted with Heather Ausmus as part of our ongoing Community Manager Spotlight webinar series. Heather has used the Community Maturity Model in her community work and shared how she has developed a plan … [Read more...]
Interview with a Community Veteran – Heather Strout
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. To celebrate our 5th anniversary this month I sat down with a few of our long-time members to chat about their community experience over the last five years. Today I'm happy to share my conversation with Heather … [Read more...]
The Link Between Communities and Innovation
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Innovation is always a hot-button topic in the technology world - but what about in community management? Besides the use of an innovative technology how can community managers and social business strategists help … [Read more...]
Celebrating Community Success – Ian White (Rackspace)
By Hillary Boucher, Community Manager at TheCR Network. As community manager of TheCR Network – our peer network of social business and community leaders – one of the things I love is celebrating our members' successes with them. We know the many challenges our members face as they work to … [Read more...]
Ask TheCR: What is the proper etiquette for asking someone to join your community?
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. New feature time! Twitter brings together questions and answers in ways that were impossible before the advent of social media. We love to follow along with several weekly twitter chats - #ESNChat, #CMGRChat and … [Read more...]
Recap: Community Manager Spotlight Webinar with J.J. Lovett, CA Technologies
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. In February, Jim chatted with J.J. Lovett, Director, Online Communities at CA Technologies as part of our ongoing Community Manager Spotlight webinar series. We are always amazed at the different paths that lead … [Read more...]
Friday Roundup – One Week Left Edition
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Our annual research initiative - the State of Community Management survey closes next Friday, February 28th. If you have already taken this short survey (only 15 minutes!) - thank you! If you haven't taken it, and are … [Read more...]
Connecting the Ecosystem (Video)
In case you missed out on IBM Connect 2014 here's a little glimpse into the conversations that were taking place in Orlando. Rachel sat down with Peter Cardon from USC Marshall School of Business to discuss how businesses are using communities and what form those communities take. . You can … [Read more...]
Untangling the Community ROI Issue
By Rachel Happe, Co-Founder of The Community Roundtable. While the ROI conversation around social business and community initiatives seems to have died down a bit as more practitioners have figured out how to measure value and share their approach, it still remains a barrier in setting … [Read more...]
Recap: Community Manager Spotlight Webinar with Chris Catania, Walgreens
In January we kicked off a brand-new program - the Community Manager Spotlight series. This was, in part, to really dig into all the different roles and titles that a "community manager" can occupy. Increasingly, we find our members are doing the work of a community manager, but often without the … [Read more...]
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