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Recap: Community Manager Spotlight Webinar with J.J. Lovett, CA Technologies

March 5, 2014 By Shannon Abram

Webinar

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. In February, Jim chatted with J.J. Lovett,  Director, Online Communities at CA Technologies as part of our ongoing Community Manager Spotlight webinar series. We are always amazed at the different paths that lead … [Read more...]

Connecting the Ecosystem (Video)

February 18, 2014 By Shannon Abram

In case you missed out on IBM Connect 2014 here's a little glimpse into the conversations that were taking place in Orlando. Rachel  sat down with Peter Cardon from USC Marshall School of Business to discuss how businesses are using communities and what form those communities take. . You can … [Read more...]

Recap: Community Manager Spotlight Webinar with Chris Catania, Walgreens

February 13, 2014 By Shannon Abram

In January we kicked off a brand-new program - the Community Manager Spotlight series. This was, in part, to really dig into all the different roles and titles that a "community manager" can occupy. Increasingly, we find our members are doing the work of a community manager, but often without the … [Read more...]

Mentor Match: The Good, Bad and the Ugly On Getting a Program Started

February 10, 2014 By Shannon Abram

Guest post by Laura Brook, Director of Community Development at OneFPA.org and member of TheCR Network. Last year, I was at our annual conference catching up with a colleague who used to work with me at the Financial Planning Association (FPA).  I shared with her that we were about to launch a … [Read more...]

Connecting Through Community

February 3, 2014 By Shannon Abram

connecting through community

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Our great content experiment continues in February (read more about Janaury here) with a month-long focus on connecting through community. At first glance the idea of connecting through community is obvious - as a … [Read more...]

Guest Post: Talking with TheCR About The Business Of Community Management at Walgreens

January 28, 2014 By Shannon Abram

Guest blog post by Chris Catania, Online Community Manager at Walgreens. This post originally appeared at www.christophercatania.com. When you’re building an enterprise social network at a large company and aiming to make your organization more social and collaborative, one of the most … [Read more...]

Introducing: Faces of Community Management

January 27, 2014 By Shannon Abram

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Happy Community Manager Appreciation Day! We're excitedly following along with all the #CMAD activities today. In TheCR Network we're always surprised with how different our members are - in wonderful ways. It seems like … [Read more...]

Guest Blog Post: 5 Ways Your Community Can Be More Engaging and Still Keep Your Sanity!

January 27, 2014 By Shannon Abram

Guest blog post by James LaCourte, Online Strategist and Community Manager at Blue Cross Blue Shield North Carolina. He blogs at The Gaspar and you can find him on LinkedIn. 5 ways your community can be more engaging and still keep your sanity! Community Manager Appreciation Day is here again … [Read more...]

Friday Roundup: Building Reputation

January 17, 2014 By Shannon Abram

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Build Month at The Community Roundtable continued this week with a look at how you can build reputation in social and community initiatives. Whether you're focused on becoming a social strategist or augmenting your skills … [Read more...]

Building Value: Articulating the Power of Community Management

January 7, 2014 By Shannon Abram

online reputation sentiment analysis

Over and over we hear from members and peers that articulating the value of a thoughtful and well-executed community program is one of the hardest parts of their job. Sure - wrangling tough community members isn't a walk in the park, and no one likes a troll, but condensing the power of community … [Read more...]

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