By Shannon DiGregorio, Relationship Manager at The Community Roundtable Our watercooler was abuzz with conversations about the WestJet "Christmas Miracle" video. In addition to all admitting it got pretty dusty at our desks we marveled in the time and effort it took to pull of such a … [Read more...]
Friday Roundup – A Team That Snow Angels Together…
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. This was an exciting week for TheCR team. On Wednesday we had the whole team together for a day of reflection and planning - as well as a little fun! There are so many perks to being part of a company where working at … [Read more...]
Friday Roundup – Let It Snow? Edition
By Shannon DiGregorio, Relationship Manager at The Community Roundtable The weather people are predicting snow in Boston this weekend, which to me is a mixed blessing. I love the holidays, and growing up in New England a white December makes things a little more jolly. My commute is also from … [Read more...]
Making Friends Into Co-workers, & Vice Versa
By Jillian Bejtlich, Community Strategist at The Community Roundtable First and foremost, I'll be thanking Hillary (Boucher). See, back a couple of years ago she kept sending me messages letting me know about TheCR lunches in my area. Well, I finally went to one and met Jim. Then, I went to … [Read more...]
Thanking it Forward – Fostering an Attitude of Gratitude
By Rachel Happe, Co-founder of The Community Roundtable At The Community Roundtable we like to celebrate Thanksgiving instead of other end of the year celebrations. It both fits our ethos of articulating our thanks and it better fosters a sense of community than any gift ever could. We've been … [Read more...]
Friday Roundup – Life Moves Pretty Fast.
'Life moves pretty fast. If you don't stop and look around once in a while, you could miss it.' When Ferris Bueller spoke these immortal words he probably wasn't talking about missing out on great content online, but it's the first thing I thought of when discussing rolling out a Friday link … [Read more...]
A Community of Mustaches Changes the World
As sure as the leaves in New England turn into a technicolor display every Fall, so too can you expect the month of November to usher in a wave of mustaches. Some are robust and luxurious, some are...less so, but nonetheless the men (and women) of Movember raise money for prostate … [Read more...]
Community Maturity Case Study: Rebtel
As a thank you to those who participated in the 2013 State of Community Management quantitative study we selected 3 participants to receive an in-depth custom community assessment including performance benchmarks and next steps. Today we have one of those company’s, Rebtel’s, perspective on why … [Read more...]
Inside TheCR Network: Putting Faces to Best Practices
As we continue to advance the business of community we wanted to put faces and voices to some of the data we are collecting for our 2013 State of Community Management report. Data is great but nothing really beats a more personal take on that data. Add to that some real world tips that can be … [Read more...]
Inside TheCR Network: Thoughts on Scaling Up to Avoid Community Manager Burnout
The need to scale came up on two recent TheCR Network roundtable calls. On one Jeremiah Owyang of The Altimeter Group addressed potential causes of burnout as well as suggested the development of an escalation path as a way to scale thus avoiding burnout. Knowing the breadth and depth of experience … [Read more...]
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