The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Managing Teams Who Are Suddenly Remote

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The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are shutting offices and encouraging people to work from home in industries where that is possible. Events and conferences are being canceled. People are starting to … [Read more...]

Measuring Networked Leadership

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For many years, I had an uncomfortable relationship with the word 'leadership'. It seemed vague, imprecise and conflated with 'executive', especially in corporate settings. It certainly didn't apply to me. Then I was an executive and I still think of myself as a leader. To me, it felt like the word … [Read more...]

TheCR’s 2020 Research Needs Your Voice. Yes, Again!

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We've been doing the State of Community Management research now for 11 years. That's a long time and every year, the time between each research cycle seems to get shorter - we know it seems like we ask you to participate a lot. But it matters - a lot.I know many people take it one year and not the … [Read more...]

Managing Job-Related Stress: Pets

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Managing job-related stress is important for everyone, but for community managers, in particular, it is especially critical. 50% of community professionals report feeling burnt out by their jobs. If burn-out rates are high, how can you take care of yourself? We asked for advice from 25 … [Read more...]

Managing Job-Related Stress: Meditation

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Managing job-related stress is important for everyone, but for community managers, in particular, it is especially critical. 50% of community professionals report feeling burnt out by their jobs. If burn-out rates are high, how can you make sure to take care of yourself? We asked for advice … [Read more...]

Self-Care Tips for Community Managers

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Self-care is especially important for community managers because they're often carrying the emotional load for multiple worlds - your work world with a community and colleagues, and your personal life with family, friends, and everything in between. With all of the empathy, strategy, and tactical … [Read more...]

The Value of Community: Behavior Change to ROI

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The value of community is most easily seen in the way communities help achieve many business goals more efficiently than traditional transactional approaches. ​ All of these use cases can have enormous benefits to organizations, although not all use cases are easy to measure in return on … [Read more...]

Happy Community Manager Advancement Day 2020

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When Jeremiah Owyang, the father of Community Manager Advancement Day (formerly Community Manager Appreciation Day) approached us for a CMAD 2020 contribution we said, “YES!!” We work with innovative, enthusiastic, and engaged global community professionals and we knew they would have amazing … [Read more...]

Community Roles 2020: Three Myths BUSTED

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We have a long history of "busting" online community myths. 90-9-1 rule, we're looking at you. The latest edition of the Community Careers and Compensation report did some new myth-busting, and in case you haven't had a chance to read the whole report, we wanted to share a few highlights with you. … [Read more...]