By Shannon Abram, Relationship Manager at The Community Roundtable. This week we had a common theme - getting great advice from expert community practitioners. Fresh off a lively AMA with Minecraft Forum's community manager, we shared best practices for hosting your own AMA. We also took a moment … [Read more...]
Friday Roundup: Using Superheroes to Increase Community Engagement
By Shannon Abram, Relationship Manager at The Community Roundtable. If you had a chance to check out our recently released Community Manager Handbook you already know we are very into the idea of community superheroes right now. Batman and Superman have nothing on some of the amazing community … [Read more...]
Friday Roundup: Facebook, Twitter and Social Media Evolution
By Shannon Abram, Relationship Manager at The Community Roundtable. Sometimes it's easy to forget that connecting via online communities and social media is a new way of communication. LinkedIn was founded in 2003, Facebook in 2004 and Twitter in 2006. Of course there were early … [Read more...]
Friday Roundup: Email Opinions, Collaboration Strategy and Community Communications
By Shannon Abram, Relationship Manager at The Community Roundtable. Quick show of hands: do you consider email to be your friend, or a foe to be vanquished? We've been thinking a lot about the ways we communicate with our communities this week. Yesterday's #ESNchat focused on the very email … [Read more...]
Friday Roundup: New faces, improving community metrics and heroes of heroes
By Ted McEnroe, The Community Roundtable I don't mean to alarm anyone, but Q1 of 2015 is basically over. It's that time when community managers look at their strategic plan for the year, utter something that shouldn't be typed in a blog post, and say to themselves, "Wow, I really need to dig … [Read more...]
Our Community Superheroes’ Superheroes – Part 1
By Ted McEnroe, The Community Roundtable If you haven’t had a chance to pick up a copy of The Community Manager Handbook: 20 Lessons from Community Superheroes yet, or even if you have, you might not have made it all the way to the back page, where we asked the superheroes we featured in the … [Read more...]
Friday Roundup: Governance, Community Engagement and Pie for Breakfast
By Ted McEnroe, The Community Roundtable There is a pie about five feet away from me as I write this Friday Roundup. And I haven't eaten yet. It might be a fitting end to a week that started with a blog post about a conversation we had with Lauren Vargas of Aetna about engaging stakeholders … [Read more...]
Friday roundup: Connecting with executives
By Ted McEnroe, The Community Roundtable Executive engagement is always a popular topic in community - and sometimes divisive. "You must get the CEO involved," says one camp. "Don't waste your time with hesitant executives," suggests another. Of course, the research demonstrates it's not as simple … [Read more...]
Friday roundup: A peek inside internal communities and some great reads
By Ted McEnroe, The Community Roundtable Sometimes, the theme for the week is planned - other times, you see it emerge. Looking back at this week, we have been spending a lot of time thinking about internal communities, intranets and ESNs. Rachel shared some thoughts earlier this week on the … [Read more...]
Friday Roundup: The advocacy opportunity, and getting clarity in community roles
By Ted McEnroe, The Community Roundtable February is (almost) over, but we managed to pack a lot into the shortest month of the year. Our main theme of the month has been the State of Community Management 2015 survey, which officially closes today. We are setting new records for responses, which … [Read more...]
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