Community Manager Role Archives

Friday Roundup: Email Opinions, Collaboration Strategy and Community Communications

April 17, 2015 By Shannon Abram

By Shannon Abram, Relationship Manager at The Community Roundtable. Quick show of hands: do you consider email to be your friend, or a foe to be vanquished? We've been thinking a lot about the ways we communicate with our communities this week. Yesterday's #ESNchat focused on the very email … [Read more...]

Friday Roundup: New faces, improving community metrics and heroes of heroes

March 27, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable I don't mean to alarm anyone, but Q1 of 2015 is basically over. It's that time when community managers look at their strategic plan for the year, utter something that shouldn't be typed in a blog post, and say to themselves, "Wow, I really need to dig … [Read more...]

Our Community Superheroes’ Superheroes – Part 1

March 26, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable If you haven’t had a chance to pick up a copy of The Community Manager Handbook: 20 Lessons from Community Superheroes yet, or even if you have, you might not have made it all the way to the back page, where we asked the superheroes we featured in the … [Read more...]

Friday Roundup: Governance, Community Engagement and Pie for Breakfast

March 20, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable There is a pie about five feet away from me as I write this Friday Roundup. And I haven't eaten yet. It might be a fitting end to a week that started with a blog post about a conversation we had with Lauren Vargas of Aetna about engaging stakeholders … [Read more...]

Friday roundup: Connecting with executives

March 13, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable Executive engagement is always a popular topic in community - and sometimes divisive. "You must get the CEO involved," says one camp. "Don't waste your time with hesitant executives," suggests another. Of course, the research demonstrates it's not as simple … [Read more...]

Friday roundup: A peek inside internal communities and some great reads

March 6, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable Sometimes, the theme for the week is planned - other times, you see it emerge. Looking back at this week, we have been spending a lot of time thinking about internal communities, intranets and ESNs. Rachel shared some thoughts earlier this week on the … [Read more...]

Friday Roundup: The advocacy opportunity, and getting clarity in community roles

February 27, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable February is (almost) over, but we managed to pack a lot into the shortest month of the year. Our main theme of the month has been the State of Community Management 2015 survey, which officially closes today. We are setting new records for responses, which … [Read more...]

Friday Roundup: State of Community Management Progress, Superhero Traits

February 13, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable The first Friday the 13th of 2015 comes to Boston with promise of yet another blizzard, which means only two things. Either you have time to fill out the State of Community Management 2015 survey, or you should make time, and brighten our day while we hide … [Read more...]

Seven Qualities of Community Manager Superheroes

February 10, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable Last week, The Community Roundtable released The Community Manager Handbook: 20 Lessons from Community Superheroes. The Handbook takes a closer look at twenty challenges community managers face in starting, building and growing online communities, … [Read more...]