By Hillary Boucher, Community Manager at The Community Roundtable August, I don't want to say good-bye! The summer months are so good, but fall is rapidly approaching. I spent most of the month preparing for a busy September and it's helpful to look back and reflect on highlights from inside … [Read more...]
Friday Roundup: Community ROI
By Amy Turner, The Community Roundtable Community ROI has been a popular topic here at TheCR since Rachel released her “ROI Model We Can All Love” in the State of Community Management 2016. If you need a refresher, it recognizes that a fundamental value of community in almost any use case is tied … [Read more...]
Throwback Thursday – The Social Executive, or Easy Executive Engagement
By Shannon Abram, The Community Roundtable We hear from too many community pros that they work tirelessly on programs, spend countless hours interacting and engaging with their community members, and even working to define and strategize around community strategy and roadmaps - only to be met with … [Read more...]
Friday Roundup: New Member Programs Matter
By Amy Turner, The Community Roundtable You walk into a new place – maybe you have a new job, are a new member of a class, or a new volunteer somewhere. Everyone is gathered in groups, or rushing around and doing their thing. You stand there. Maybe after an uncomfortable amount of time someone … [Read more...]
Throwback Thursday: The Ins and Outs of a Community Roadmap
By Shannon Abram, The Community Roundtable If you don't know where you're going it can be a long journey to success in community management - which is why we're highlighting best practices for community roadmaps in this week's #throwbackthursday post! From the basics of why a community roadmap is … [Read more...]
Friday Roundup: Selling Community to the C-Suite
By Amy Turner, The Community Roundtable Need some help convincing executives why your organization needs to be more active in social media and community? TheCR Network spoke with Jaime Punishill (Head of Digital Marketing & Channel Management for TIAA) to discuss practical strategies for … [Read more...]
Friday Roundup: How The Best Community Managers Share Leadership
By Amy Turner, The Community Roundtable Let’s face it – a lack of “human capital” can play a huge role in slowing the growth of a community, and it’s only the most forward-thinking organizations that preemptively add capacity. That means it’s up to you to make the case for help, even as you do … [Read more...]
Throwback Thursday – Community Strategy 101
By Shannon Abram, The Community Roundtable Too often new community managers (or veteran community managers faced with a brand new community) will dive right in - because from day one, the to-do list can be daunting. We can't urge you strongly enough: STOP! DROP! STRATEGIZE!! To liberally … [Read more...]
Friday Roundup: Helping Executives Understand Community
By Amy Turner, The Community Roundtable Our research shows that communities are becoming more strategic. C-level executives are often the ones approving budgets and receiving progress reports. This is fantastic progress of which all of us who work in the community space can be very … [Read more...]
Friday Roundup: How Do You Spend Your Time?
By Amy Turner, The Community Roundtable Explaining what you do as a Community Manager is never easy – and it turns out, it’s likely to change as your community matures. That’s right – not every community manager does the same thing, and all community manager roles evolve as their community does. … [Read more...]
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