By Amy Turner, The Community Roundtable Communities serve a number of strategic uses, so it can be hard to come up with the metrics that best demonstrate how the community delivers on that strategy. But one thing is certain – the basic activity metrics – logins, visits, and such – won’t capture … [Read more...]
Throwback Thursday: Community Case Studies
By Amy Turner, The Community Roundtable Case studies are an excellent learning resource and way to grasp community successes (and a few misses) by taking a deep dive into real-life examples, with honest and tangible results. At TheCR Network, we are grateful to have some of the most in-depth and … [Read more...]
Friday Roundup: Digital Culture Run Amok
By Amy Turner, The Community Roundtable The complexity of the world is at our fingertips. It’s in our faces and on our screens. We are deluged daily with information we don’t have time to process. Anxiety drugs and self-medication are rampant. The political climate has become angry and … [Read more...]
Who knows more – your community manager or your members?
By Ted McEnroe, Director of Research and Training I was recently reading a post from Joe Cothrel on the Lithium blog as they celebrated their 8th anniversary of their community (about 800 in human years, I think.) In it, he noted eight community lessons they had learned - all of which were great … [Read more...]
Friday Roundup: Think Mobile for Higher Engagement
By Amy Turner, The Community Roundtable Organizations are changing. We’re on the move. We work remotely. We rely more and more on smaller mobile devices. And our communities aren’t keeping up. In the State of Community Management 2016 survey, we introduced two new questions for community … [Read more...]
Throwback Thursday – All About Community Management Careers
By Shannon Abram, The Community Roundtable It's no secret we're a little bit in love with community managers. But, really it goes deeper than that. We love the people that want to be community managers. We love the people that are community managers. And we love the people that have moved on to … [Read more...]
Friday Roundup: Fall Community Workshops
By Amy Turner, The Community Roundtable The Community Roundtable is hitting the road this Fall - we hope to see you at one of these community workshops! Lithium and The Community Roundtable Road Show: October 4-6 We are excited to announce a series of Community ROI workshops we'll be … [Read more...]
Throwback Thursday – Community Metrics 101
By Shannon Abram, The Community Roundtable One of the most daunting aspects of community management for many community managers is how to tackle metrics and measurement. There are so many things to measure, track and report on. And then - what's the best way to share this data. Weekly? … [Read more...]
Friday Roundup: Defining Community Guidelines
By Amy Turner, The Community Roundtable Communities tend to function best when there is some defined sense of appropriate behaviors. But there’s a catch. Policies and guidelines shouldn’t just explain what you shouldn’t do – they should highlight what you should. Once again this year, our … [Read more...]
Throwback Thursday – Community Management 101
By Shannon Abram, The Community Roundtable Looking to get started in community management, or just need a refresher on the basics? Check out these community management 101 resources! We're highlighting the fundamentals of community management in this week's #throwbackthursday post - including an … [Read more...]
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