This is a guest post by Marie Connelly, Community Manager at GHDonline and member of TheCR Network. Over the course of the last year or so, I’ve been thinking a lot about hiring junior community managers for our team, particularly in entry-level roles. At the Global Health Delivery Project at … [Read more...]
How can I be a more productive community manager?
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This month we've been discussing community management hiring topics, including what traits a hiring manager might look for in a potential community manager and things an aspiring community manager can do before they … [Read more...]
Community Manager Spotlight: Ask Me Anything with Hillary Boucher
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Last week we hosted our first AMA (ask me anything) webinar with Hillary Boucher - like your typical AMA we asked Hillary questions that our audience sent in (either ahead of time, or in the stream), but unlike a typical … [Read more...]
How do I get started in community management?
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. To celebrate the launch of our first ever community manager salary survey we're going to spend July and August focused on community management as a career. (Haven't taken the survey yet? Please do - it is quick and … [Read more...]
Infographic Thursday: Seven Criteria for Hiring Community Managers
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. We've already talked about the traits to look for when hiring a community manager this week - so you can imagine our delight when we saw this awesome infographic from our friends at DNN titled "Seven Criteria for … [Read more...]
What is the most important trait when hiring a community manager?
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. To celebrate the launch of our first ever community manager salary survey we're going to spend July and August focused on community management as a career. Whether you are just getting starting in the community … [Read more...]
Calling all Community Managers: Declare Your Value
By Rachel Happe, Co-Founder of The Community Roundtable. Through our research, The Community Roundtable has helped organizations of all sizes scope and frame the challenges and opportunities of online communities. It is time for us to do the same for community managers. While the … [Read more...]
Faces of Community Management: Rebecca Braglio, Pet360
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This month's Face of Community Management is TheCR Network member Rebecca Braglio. Rebecca is the Community Engagement Manager at Pet360 and has one of the most interesting paths to community management that I've ever … [Read more...]
The End of DIY Community Management and the Rise of the Community Executive
By Rachel Happe, Co-Founder of The Community Roundtable. The discipline of community management is growing up. For us at The Community Roundtable it's easy to see as the conversations have shifted from how we best execute on day-to-day community challenges to how do we transfer that knowledge and … [Read more...]
How to Build a Community-Based Support Model: A Webinar with Ian White
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Last week we were lucky enough to have Ian White, manager of support at Rackspace join us for our monthly Community Manager Spotlight webinar. Ian and his team have down amazing things with their support community - you … [Read more...]
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