Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
What will community management look like in 2021? 8 community leaders share their ideas.
2020 was an unpredictable year, so while we're loathe to make "predictions" for 2021, we did want to hear what some community thought leaders were thinking about in terms of where the industry is going. Below eight community leaders share their perspective on what 2021 holds for the online … [Read more...]
The 2020 Community Manager Gift Guide
Gifts they'll actually want. (We know because they said so!) Self-care was the theme for CMAD 2020 and we had no idea how much we'd actually need it (2020, amirite?). During Connect, we dove head-first into self-care again with the Wellness track, which included: journaling prompts from the … [Read more...]
Wanted: Our Next Community Management Fellow
Do you know someone who is interested in community management but doesn't know how to break into the industry? Are YOU someone who wants to pursue a career in community, but don't know where to start? Maybe you are our next Community Management Fellow! Each year we bring on one (sometimes … [Read more...]
Introducing TheCR Network Scholarship Program
Our members tell us that TheCR Network is the best deal in the community industry. For less than $2,000 a year, members have access to our entire content and research library, live and on-demand community training courses, an engaged group of peers and community enthusiasts from around the world, … [Read more...]
Customer Communities Elevate the Customer Experience
This eBook, Customer Communities Elevate the Customer Experience, is derived from the 2020 State of Community Management research, produced by The Community Roundtable. It is a collaboration between The Community Roundtable and Vanilla Forums and compares the results of two data segments: 1. … [Read more...]
The Community Roundtable Recognizes Excellence in Community Leadership with TheCR Awards 2020
Ultimate Kronos Group, World Bank Group, and Avnet among global organizations recognized as leaders of innovation in community management. The winners of the fifth annual TheCR Awards were announced Thursday, October 29, 2020 and included community leaders from organizations like BAE Systems, … [Read more...]
Priya Parker and The Art of Gathering
Exciting announcement this morning! Priya Parker, master facilitator, strategic advisor, acclaimed author of The Art of Gathering: How We Meet and Why it Matters and the host of the New York Times podcast, Together Apart will join us at Connect 2020 for a fireside chat! As we thought about how … [Read more...]
Welcome to the 2020 Connect Technology Track
This is a guest post by Technology Track Chair, Jillian Betjlich. If there was ever a year for technology to demonstrate its reach, 2020 has been that year. Amidst chaos and confusion, technology has been a common denominator allowing us to connect, engage, and collaborate with individuals … [Read more...]
Communities Change How We Work
The global health crisis brought on by COVID-19 has put the transformation of work into stark relief. It has changed how we work. Those that had already started to use digital technologies to change work found it an easier transition. However, those that had not explored the flexibility of digital … [Read more...]
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