The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Welcome to the 2020 Connect Technology Track

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This is a guest post by Technology Track Chair, Jillian Betjlich. If there was ever a year for technology to demonstrate its reach, 2020 has been that year. Amidst chaos and confusion, technology has been a common denominator allowing us to connect, engage, and collaborate with individuals … [Read more...]

Communities Change How We Work

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The global health crisis brought on by COVID-19 has put the transformation of work into stark relief. It has changed how we work. Those that had already started to use digital technologies to change work found it an easier transition. However, those that had not explored the flexibility of digital … [Read more...]

Connect 2020 – Lessons from The WELL

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Note: We've reimagined our annual community conference, TheCR Connect, to be a month-long community celebration. To learn more about Connect 2020, and our nine community-focused learning tracks visit the Connect 2020 page. While the world readjusts to the impact of COVID-19 many organizations … [Read more...]

The Crisis of Organizational Communications

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Do you work in or with an organization? Are you overwhelmed? Do I even need to ask? Organizational communications in 2020 is in crisis. Communications channels and content have exploded. Information outside organizations changes with every 60-minute news cycle, while organizational processes … [Read more...]

The Economics of Culture Change

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Why is Culture Change Such a Strategic Priority? Culture change is a hot topic in organizational development and leadership circles and for good reason; there is finally a growing understanding of its impact on the performance of organizations. The economics of culture change is driven by … [Read more...]

The Impact of the COVID Crisis on Community Teams

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Every year, in the spring, we produce the State of Community Management report and we typically collect the data for that report in the early part of each year. This year followed that pattern so we were done collecting data before the COVID crisis hit. We knew we needed to understand how the COVID … [Read more...]

2020 SOCM Report: Changing the Way the World Works

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It's a bold statement, that communities are changing the way the world works. On the other hand, it is about time. Changes in society, the economy, technology, health, and the environment are revealing gaping cracks in our organizational governance model, our leadership approach, and how we … [Read more...]

Communities Enable Thriving and Adaptive Ecosystems

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​Communities are often mistaken as approaches for a single use case – and they can be successful that way. ​ ​ “The community is a really critical tool in helping us to expand our audience and bring more traffic to our website, in a way that no amount of marketing can do.” Allison Dolan, … [Read more...]