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Communities Change How We Work

August 27, 2020 By Rachel Happe

CMM_Infographic_Tile

The global health crisis brought on by COVID-19 has put the transformation of work into stark relief. It has changed how we work. Those that had already started to use digital technologies to change work found it an easier transition. However, those that had not explored the flexibility of digital … [Read more...]

Community Manager Role, Community Maturity Model, Research
CMM., Community Maturity Model, tools

2019 Edition of the Community Maturity Model

May 16, 2019 By Rachel Happe

How to improve online engagement

The Community Roundtable is 10 years old this spring. One of the first things we did when we started was to create the Community Maturity Model as a way to frame our view of how communities approaches develop over time. The Community Maturity Model serves several critical roles. It: Creates … [Read more...]

Community Management Best Practices, Community Maturity Model, Research, Research, Resources, Strategy
CMM, Community Maturity Model

Community FAQs: Community Maturity Levels

January 18, 2018 By Shannon Abram

how to grow community

We developed the Community Maturity Model (CMM) to help community leaders and their organizations understand,plan for, and assess the performance of their community and social business initiatives. The CMM organizes the issues, associated competencies, and information relevant to community … [Read more...]

Community Maturity Model, Research, State of Community Management

Now Open: 2015 State of Community Management Survey

January 28, 2015 By Rachel Happe

Community management trends

Yes, it's that time of year again - time to take stock of where our community programs are and what's next. For The Community Roundtable, this is our biggest and most important initiative every year because our shared value with you is to demonstrate the value of community management. We … [Read more...]

Community Management Best Practices, Community Maturity Model, Community ROI & Benefits, Research, State of Community Management
SOCM, SOCM 2015

Announcing The State of Community Management 2014

April 22, 2014 By Rachel Happe

community trends and best practices

By Rachel Happe, Co-Founder of The Community Roundtable. The fifth annual State of Community Management report is here! A lot has changed in the five years we have been publishing this research and the State of Community Management 2014 continues to push the boundary of what we collectively … [Read more...]

Community Management Best Practices, Community Maturity Model, Reports, Research, State of Community Management
2014, CMM, community manager, Community Maturity Model, findings, research, social business, SOCM, SOCM 2014, the state of community management, the state of community management 2014, TheCR Network

Podcast: Community Retrospective – Part One

April 7, 2014 By Shannon Abram

podcast

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. To celebrate our 5th anniversary I spent an afternoon with our founders, Jim Storer and Rachel Happe at their first office - a corner table at the pub Hugh O'Neills in Malden, MA. Over a few pints of Guinness we … [Read more...]

About, Community Maturity Model, Fun Stuff, TheCR Network
@TheCR, guinness, history, Hugh O'Neils, Jim Storer, podcast, rachel happe, The Community Roundtable, TheCR Network

Measuring the Value of Communities

February 25, 2014 By Shannon Abram

value of a community manager

By Maggie Tunning, Learning and Culture Manager at The Community Roundtable. It’s the last week to take the 2014 State of Community Management survey! Have you shared your community insights? If you work with an online community we would love to hear from you - you can take the survey here … [Read more...]

About, Community Maturity Model, State of Community Management
2014, results, SOCM, value

Building your Community Approach

January 6, 2014 By Shannon Abram

how to build online community

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Here on The Community Roundtable blog we've decided to try something new for 2014. Each month we'll pick an aspect of community management and tackle it from many angles, providing commentary, resources and expert opinions. … [Read more...]

Build, Community Management Best Practices, Community Maturity Model, Resources, Strategy, Tools
2014, build, january, resources, Strategy, tools

Announcing the State of Community Management Toolkit

December 11, 2013 By Shannon Abram

By Shannon DiGregorio, Relationship Manager at The Community Roundtable The State of Community Management (SOCM) has been one of our core research platforms and we are excited to announce the availability of The State of Community Management Toolkit, which includes both newly released research … [Read more...]

Community Management Best Practices, Community Maturity Model, Community ROI & Benefits, Definitions, News, Research, Resources, State of Community Management, Tools
2013, research, resources, SOCM, toolkit, tools

Call for Research Participants: 2013 State of Community Management

March 6, 2013 By Rachel Happe

Many of TheCR Network members and the organizations we work with struggle with some of the following questions: What is the benefit of a community strategy? When should I expect to see those benefits at a meaningful scale? What difference does community management make? What are the … [Read more...]

Community Maturity Model, Community ROI & Benefits, Research, State of Community Management

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