The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • About Us
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
    • Community Leadership Awards
      • Community Leadership Awards 2024
      • Community Leadership Awards 2023
      • Community Leadership Awards 2022
      • Community Leadership Awards 2021
  • Services
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • Community Technology Framework™
      • The Social Executive
  • Research
    • The State of Community Management
      • SOCM 2024
      • SOCM 2023
      • SOCM 2022
      • SOCM 2021
      • SOCM 2020
    • Community Careers and Compensation
    • The Community Manager Handbook
      • 2022 Edition
      • 2015 Edition
    • The Social Executive
    • Special Reports
    • Case Studies
  • Events
    • Connect
      • Connect 2024
      • Connect 2023
      • Connect 2022
    • Community Technology Summit
    • Professional Development
    • Resource Bundles
    • Upcoming Events
    • Community Manager Appreciation Day
      • Community Manager Appreciation Day 2025
      • Community Manager Appreciation Day 2024
  • I’m looking for…
    • Community Engagement Resources
    • Executive Support Resources
    • Community Reporting Resources
    • Platform and Technology Resources
    • Community Strategy Resources
    • Community Programming Resources
    • Community Career Resources
    • Something Else
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Lessons From The NEW Community Manager Handbook
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Community
    • The Network
      • Member Login
      • Join The Network
      • Roundtable Call Library
    • The Library
      • Subscriber Login
      • Subscribe to The Library
  • Blog

2017 Wrap-up: Communities in Transition

December 7, 2017 By Rachel Happe

2017 was a year of change in the community space. Community programs received more strategic attention, there were platform and vendor disruptions, new expectations evolved for community professionals, better analytics emerged, and new strategic opportunities opened up. As expected, it has been … [Read more...]

Community Hiring Is Not Keeping Up

October 24, 2017 By Rachel Happe

Community manager jobs

Community management skills are increasingly required for all management roles. That has not resulted in a corresponding increase in community hiring. Communities Are Now Strategic Executives finally see communities as intriguing options for solving their organization’s hairiest issues - from … [Read more...]

Why don’t executives take part in community?

June 14, 2017 By Ted McEnroe

best online community research resources

Executive engagement has long been considered a critical element of community growth. But getting executives to be truly involved in communities has been a tremendous challenge for community managers. So what’s keeping executives from jumping in, even when they think community is a critical … [Read more...]

Quantify value, not vanity: The SOCM 2017 is out!

May 23, 2017 By Ted McEnroe

community manager resources

Eight years ago, when Jim Storer and Rachel Happe founded The Community Roundtable, it was the beginning of understanding that the “art” of community management had a lot of science in it - repeatable best practices that can separate the best communities from the rest. Each year since then, we … [Read more...]

Jive Acquisition: The End of the Beginning

May 1, 2017 By Rachel Happe

When I started IDC’s social software research practice in 2007, the entire market was about $50 million and Jive was one of 10 or more vendors. Needless to say, the market has come a long way in the last ten years, along with lots of twists and turns. Throughout it all, Jive has taken a … [Read more...]

Community Management Limericks

March 15, 2017 By Jim Storer

I'm just going to say it: The State of Community Management 2017 survey closes this Friday. By the time you read this there will be less than 72 hours to contribute to the industry's leading community research. If you sleep eight hours a night, that's only 56 hours! Subtract time for eating, hitting … [Read more...]

Signs of strength in the community management space: An SOCM Sneak Peek

March 13, 2017 By Ted McEnroe

community management teams

The State of Community Management 2017 survey is open until the end of this week (March 17th), but already, the research team is digging into the data for this year’s report. We are seeing a lot of interesting trends – and one especially heartening one I couldn’t wait to share. Community … [Read more...]

Three Reasons to Take the SOCM 2017 Survey Today

March 9, 2017 By Jim Storer

Community trends

The 8th annual State of Community Management survey closes next Friday, March 17th - time is running out to contribute! We know your time is valuable, so here are three important reasons to take the SOCM today: Get Real-Time … [Read more...]

Five reasons to take The State of Community Management 2017 survey right now

January 25, 2017 By Ted McEnroe

Community trends

  Eight years. That's like a century in community management, but that is how many years we have been pouring hundreds of hours of our time into creating The State of Community Management. This is my third year at the helm, and I'm excited. With new questions, new data analysis tools, … [Read more...]

Throwback Thursday – Community Management Research

January 19, 2017 By Jim Storer

Community best practices

  We are gearing up to launch our 8th annual State of Community Management Survey, so I thought it would be a great time to share an overview of all the community management research we publish. This week's #throwbackthursday highlights our four major research platforms for community … [Read more...]

  • « Previous Page
  • 1
  • 2
  • 3
  • 4
  • …
  • 6
  • Next Page »
Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Community 101
Case Studies
Webinars

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Professional Development

QUICK LINKS
Blog
Newsletter
About The Network
About The Library
About The Academy

LOGIN
The Network
The Library
The Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter