By Jennifer Honig, Founder, Techstra Solutions Eighteen months ago, we started looking for an answer to a critical question. “What value is created by crowdsourcing innovation?” Our quest was to define business value as a way of supporting leaders who intrinsically knew that their crowdsourcing … [Read more...]
2016 SOCM Report: Quantifying the Value of Community
By Ted McEnroe, Director of Research and Training, The Community Roundtable It's here! Months of data gathering and analysis. Hundreds of thousands of data points. More than 100 charts. Today, we release the most comprehensive State of Community Management report in our history. The State of … [Read more...]
The Link Between Communities and Culture Change
By Rachel Happe, Co-Founder, The Community Roundtable This month, at JiveWorld, I presented Becoming a Community Ninja: 5 Secrets of Community Black Ops. One of those secrets was using communities to create culture change. Most organizations do not understand how powerful communities can be in … [Read more...]
Sweating the details: TheCR community research process
By Ted McEnroe, Head of Research, The Community Roundtable What goes into the community research that The Community Roundtable does in the field of community management? Data, collaboration and experience. It’s an exciting day for me. Today I shipped out the first draft of the Community … [Read more...]
The 11 Most Valuable Community Management Skills
Looking broadly, it’s exciting to see that community professionals are an experienced, mobile group that have had the opportunities to move up the community career ladder. Community professionals in the survey have an average of 15 years of experience, with five of them specifically in … [Read more...]
Introducing the Updated Community Skills Framework
By Ted McEnroe, Head of Research, The Community Roundtable What do you say when you're asked to describe what you do as a community professional? I'm betting it's not an easy question to answer - particularly when it comes from Aunt Betty at the Thanksgiving table. What about when you try to … [Read more...]
Five reasons you want to be a research fellow at The Community Roundtable
By Ted McEnroe, The Community Roundtable - After a delay for the holidays, we’re getting into the process of interviewing candidates for the three TheCR Fellowships we are offering this year - in community management, research and sales and marketing. And an interesting question has emerged - people … [Read more...]
Now Open: 2015 State of Community Management Survey
Yes, it's that time of year again - time to take stock of where our community programs are and what's next. For The Community Roundtable, this is our biggest and most important initiative every year because our shared value with you is to demonstrate the value of community management. We … [Read more...]
2015: The Year Community Management Goes Mainstream
By Rachel Happe, Co-Founder of The Community Roundtable 2014 was a great year for community management generally and for The Community Roundtable specifically. Because of that, I spared you a year-end wrap up (you are welcome), but I do think it is worth taking the opportunity a new year presents … [Read more...]
Selling the Value of Community Management to the C-Suite
Far from being a discipline thrust on the most junior member of the marketing team, community management is the future of all management. The ability to inspire and generate value from networks is what will enable organizations to truly take advantage of a digitally connected, global population. … [Read more...]
