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The Journey of Managing Online Communities

June 11, 2013 By Leanne Chase

We are very fortunate at The Community Roundtable to meet and help many companies with their online community efforts.  The companies we help are  as varied as are the reasons and times in their community maturity cycle that they seek us out. Some haven't even started formal communities yet, but … [Read more...]

Get Your Community Management Tool Belt On

April 16, 2013 By Leanne Chase

Today’s guest blog post is by TheCR Network member James LaCorte, Online Strategist for Blue Cross Blue Shield North Carolina.  We are thrilled to have him help shape our research to better serve his organization and the marketplace.  And if you are in the Raleigh-Durham area be sure to check out … [Read more...]

Community Managers Talk Resources, Analytics, and More at #TheCRLiveCHI

December 6, 2012 By Leanne Chase

Today's guest post comes to us from Jenny Weigle, organizer of TheCR Live in Chicago and the community and social media manager at CareerBuilder and  Jordan Sanders, the president of Social Media Solutions and head of community for KnowYourBank. During the October gathering of TheCRLive Chicago, … [Read more...]

4 Members of TheCR Network Honored in 2012 State of Online Branded Communities Report

November 16, 2012 By Leanne Chase

This week ComBlu, one of our partners in the community management training program released their annual report on online branded communities.  And we are thrilled to see 4 members of TheCR Network called out in this important study, yet we’re not surprised.  People who are willing to share their … [Read more...]

Conference Trip Report: A Sneak Peak Into TheCR Network

October 12, 2012 By Leanne Chase

We are often asked, “What’s being a member of TheCR Network like?  What do you all do in the there?”  Here is a great example. Budgets are tight and travel costs are going up, but conferences can be a great way to expand your knowledge, meet peers, and get feedback on issues you are facing.  But … [Read more...]

TheCR Live and SXSWi: Community Management IRL

August 29, 2012 By Rachel Happe

Wow!  Just over three years ago Jim and I started The Community Roundtable believing that communities had a bright future in enterprises and that they would change business strategy and value chains. We knew that the individuals who worked in the social and community sphere would need support, … [Read more...]

The Role of the Community Strategist: #cmgrchat Recap

August 23, 2012 By Leanne Chase

Yesterday's weekly twitter chat (#cmgrchat) with community manager's focused on the role of the Community Strategist and there was consensus on what the role of a community strategist was vs. a community manager.         So while the community manager is often actively … [Read more...]

Online Communities and Getting Social Buy In

August 10, 2012 By Leanne Chase

If you haven't had a chance to see the podcast series Socious is doing around online communities with business results, you should definitely check it out.  There is some really good information there including this video with our own Rachel Happe: In this session they covered: Business … [Read more...]

Help Your Community Team to Hit the Ground Running This Fall

August 7, 2012 By Leanne Chase

It may not seem like summer is very productive, especially since community engagement can drop off quite a bit.  But it often is a period where we have the space to think more strategically about what's needed to 'level up' and increase productivity or quality when the fall schedule bears down on … [Read more...]

Technology Changes, People Don’t … as Quickly

June 5, 2012 By Rachel Happe

After 13 years in corporate America (and one very bad flight for this 1.5 million mile flyer), I realized that I needed to make some significant changes in my life and focus on what I am passionate about in my work: social business and online communities. Most recently, I was the chief strategist … [Read more...]

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