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  • Blog

The Link Between Communities and Innovation

March 18, 2014 By Shannon Abram

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Innovation is always a hot-button topic in the technology world - but what about in community management? Besides the use of an innovative technology how can community managers and social business strategists help … [Read more...]

Ask TheCR: What is the proper etiquette for asking someone to join your community?

March 6, 2014 By Shannon Abram

Ask TheCR

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. New feature time! Twitter brings together questions and answers in ways that were impossible before the advent of social media. We love to follow along with several weekly twitter chats - #ESNChat, #CMGRChat and … [Read more...]

Tips for Community Managers Attending SXSWi 2014

March 3, 2014 By Shannon Abram

SXSWi 2014

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Are you heading to Austin for SXSWi this week? Our co-founder, Jim Storer, will be there - if you spot him stop and say hello! Whether you're a first time attendee or an old veteran we've put together some tips and … [Read more...]

Sneak Peek Inside TheCR Network: February 2014 Wrap-Up

February 26, 2014 By Hillary Boucher

Hello. My name is Hillary Boucher and I am the community manager of TheCR Network – our private peer network of the smartest social business and community professionals. And I kid you not -- every day I am honored to work with the intelligent, savvy and experienced community professionals in our … [Read more...]

What Can The SOCM Research Do for You?

February 20, 2014 By Shannon Abram

By Maggie Tunning, Learning and Culture Manager at The Community Roundtable. Time’s running out - the last day to take the 2014 State of Community Management survey is next Friday, February 28. The Community Roundtable publishes The State of Community Management research each year to highlight … [Read more...]

Recap: Community Manager Spotlight Webinar with Chris Catania, Walgreens

February 13, 2014 By Shannon Abram

In January we kicked off a brand-new program - the Community Manager Spotlight series. This was, in part, to really dig into all the different roles and titles that a "community manager" can occupy. Increasingly, we find our members are doing the work of a community manager, but often without the … [Read more...]

Friday Roundup – Connecting Through Community

February 7, 2014 By Shannon Abram

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. The first work week of February is almost over and that groundhog has doomed us to another six weeks of winter! In Boston that meant another foot or so of snow, with more on the way! Snow or not, we're forging … [Read more...]

Community Managers Are the Superheroes of Their Companies (Infographic)

February 6, 2014 By Shannon Abram

CMAD Superheros

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.  In honor of #CMAD last week the great folks over at Get Satisfaction put together the infographic below -Community Managers Are the Superheroes of Their Companies.  Besides creating an infographic that is fun to look … [Read more...]

Building Value: Articulating the Power of Community Management

January 7, 2014 By Shannon Abram

online reputation sentiment analysis

Over and over we hear from members and peers that articulating the value of a thoughtful and well-executed community program is one of the hardest parts of their job. Sure - wrangling tough community members isn't a walk in the park, and no one likes a troll, but condensing the power of community … [Read more...]

Building your Community Approach

January 6, 2014 By Shannon Abram

how to build online community

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Here on The Community Roundtable blog we've decided to try something new for 2014. Each month we'll pick an aspect of community management and tackle it from many angles, providing commentary, resources and expert opinions. … [Read more...]

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