The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Now Open: 2015 State of Community Management Survey

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Yes, it's that time of year again - time to take stock of where our community programs are and what's next. For The Community Roundtable, this is our biggest and most important initiative every year because our shared value with you is to demonstrate the value of community management. We … [Read more...]

Community Managers Matter

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By Shannon Abram, Relationship Manager at The Community Roundtable. If 2014 had a theme at TheCR it might have been "Community Managers are important." I know - it seems obvious, and if you are reading here then chances are you too think that community managers are important, but time and time … [Read more...]

Building a Community Roadmap

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By Shannon Abram, Relationship Manager at The Community Roundtable. We are excited to share with you a free eBook based on the findings in the State of Community Management 2014 report - Building a Community Roadmap. The State of Community Management 2014 research found that the best–in-class … [Read more...]

Using a Content Management System in Your Community

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By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most daunting tasks for a community manager is choosing a community platform. There are lots of options out there (full disclosure - here at TheCR we celebrate and support all community platform vendors. Remaining vendor … [Read more...]

3 best practices for coaching executives in community

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. In this year's State of Community Management research we found that in 58% of communities surveyed, community managers are responsible for coaching executives on how to engage in the community. In best-in-class … [Read more...]

How can I get lurkers to participate?

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. No matter how much strategy building and content planning you do there are still going to be lurkers hanging out in your community, not contributing. The big question is: how do I convert those lurkers into engaged … [Read more...]