The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Building a Community Roadmap

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By Shannon Abram, Relationship Manager at The Community Roundtable. We are excited to share with you a free eBook based on the findings in the State of Community Management 2014 report - Building a Community Roadmap. The State of Community Management 2014 research found that the best–in-class … [Read more...]

Using a Content Management System in Your Community

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By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most daunting tasks for a community manager is choosing a community platform. There are lots of options out there (full disclosure - here at TheCR we celebrate and support all community platform vendors. Remaining vendor … [Read more...]

3 best practices for coaching executives in community

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. In this year's State of Community Management research we found that in 58% of communities surveyed, community managers are responsible for coaching executives on how to engage in the community. In best-in-class … [Read more...]

How can I get lurkers to participate?

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. No matter how much strategy building and content planning you do there are still going to be lurkers hanging out in your community, not contributing. The big question is: how do I convert those lurkers into engaged … [Read more...]

Do I Need a Community Strategy?

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. You've heard that practice makes perfect, but what about planning? In our State of Community Management 2014 research we found that the foundation of a successful community really is the presence of a well-defined … [Read more...]

Friday Roundup: Saying Thank You, 30,000 Times

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. UPDATE: The State of Community Management has now been viewed more than 75,000 times! Learn more about The Community Roundtable and what we do for hundreds of organizations and community managers by clicking … [Read more...]

Is Having a Community Strategy Important?

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This year's State of Community Management research showed what we're suspected for along time: ​the foundation of a successful community is a well-defined strategy that integrates social tools and methods with business … [Read more...]