Many of TheCR Network members and the organizations we work with struggle with some of the following questions: What is the benefit of a community strategy? When should I expect to see those benefits at a meaningful scale? What difference does community management make? What are the standard … [Read more...]
Research Innovation and The 2013 State of Community Management Advisory Board
We've been investing a lot of our time and resources at The Community Roundtable in expanding our research, in two critical areas: The Social Executive: Research that looks at how executives use social approaches to drive business results The State of Community Management (SOCM): Research that … [Read more...]
The Social Executive Research: UBM Case Study
As the business world continues to innovate and move faster, social technologies are changing the way businesses communicate and engage with internal and external constituencies. This dramatic change alters both the structure of organizations and the opportunities they choose to pursue. A critical … [Read more...]
2013 State of Community Management: Proving the Value of Community
How many times have you wished you could respond, with data, to the following questions: What is the value of implementing a community strategy? What is the value of a community manager? How long does it take to achieve a critical mass of activity such that the community is … [Read more...]
Appreciating Community Managers – Happy CMAD!
When Jeremiah Owyang started Community Manager Appreciation Day (#CMAD) we were one of the first to jump on the bandwagon because community managers often work behind the scenes which means that they sometimes don't get the appreciation they deserve for often very challenging work. In the best of … [Read more...]
2012 SOCM: Moving from Hierarchy to Emergent Community
The 2012 State of Community Management report has a lot of information in it and at 57 pages it is beefy. To those of you who have digested the entire document, thank you and nicely done! But we also know it is a lot to wade through so we will be doing a series of blog posts to better show you the … [Read more...]
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