The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

3 best practices for coaching executives in community

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. In this year's State of Community Management research we found that in 58% of communities surveyed, community managers are responsible for coaching executives on how to engage in the community. In best-in-class … [Read more...]

How can I get lurkers to participate?

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. No matter how much strategy building and content planning you do there are still going to be lurkers hanging out in your community, not contributing. The big question is: how do I convert those lurkers into engaged … [Read more...]

Do I Need a Community Strategy?

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. You've heard that practice makes perfect, but what about planning? In our State of Community Management 2014 research we found that the foundation of a successful community really is the presence of a well-defined … [Read more...]

Friday Roundup: Saying Thank You, 30,000 Times

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. UPDATE: The State of Community Management has now been viewed more than 75,000 times! Learn more about The Community Roundtable and what we do for hundreds of organizations and community managers by clicking … [Read more...]

Is Having a Community Strategy Important?

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This year's State of Community Management research showed what we're suspected for along time: ​the foundation of a successful community is a well-defined strategy that integrates social tools and methods with business … [Read more...]

Executive Engagement Matters

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. We've heard a lot of talk in the last few weeks about the link between executive support and community success  It seems like executive adoption is on the mind of many community practitioners, and with good reason. In … [Read more...]

Industry Interview: Dennis Shiao, DNN

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. We were able to publish the State of Community Management 2014 through the generous support of our sponsors. We are lucky enough to work with a number of partners in the community space that are helping advance the … [Read more...]

Community Maturity and Measurement are Linked

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. We have been overwhelmed by the response to the State of Community Management 2014! We love hearing everyone's take on the data, so please keep your tweets, blog posts, articles and reviews coming. This week I'm … [Read more...]

Friday Roundup: The SOCM 2014 Edition

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. After months of surveys, number crunching, chart perfecting and copy editing the State of Community Management 2014 was finally released this week! It feels a little bit like our baby bird has flown the nest - but we … [Read more...]