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Community Managers Matter

December 18, 2014 By Jim Storer

Measuring Community Value

By Shannon Abram, Relationship Manager at The Community Roundtable. If 2014 had a theme at TheCR it might have been "Community Managers are important." I know - it seems obvious, and if you are reading here then chances are you too think that community managers are important, but time and time … [Read more...]

What’s the Big Idea About Community? A Look Back at The State of Community Management 2014

December 4, 2014 By Jim Storer

By Shannon Abram, Relationship Manager at The Community Roundtable. We can hardly believe that 2014 is coming to a close. It's been a big year here at TheCR - we released our fifth annual State of Community Management report, we launched a brand new research initiative in the Community Manager … [Read more...]

Building a Community Roadmap

November 12, 2014 By Jim Storer

Building A Community Roadmap eBook

By Shannon Abram, Relationship Manager at The Community Roundtable. We are excited to share with you a free eBook based on the findings in the State of Community Management 2014 report - Building a Community Roadmap. The State of Community Management 2014 research found that the best–in-class … [Read more...]

Using a Content Management System in Your Community

November 6, 2014 By Jim Storer

Content Management System

By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most daunting tasks for a community manager is choosing a community platform. There are lots of options out there (full disclosure - here at TheCR we celebrate and support all community platform vendors. Remaining vendor … [Read more...]

Infographic: Drive Success with Basic Executive Coaching

September 22, 2014 By Jim Storer

This is a guest post by Dennis Shiao, our partner at DNN Software. You can learn more about DNN here.  According to the State of Community Management 2014 report from The Community Roundtable, members are more engaged in communities with executive participation. In fact, communities with … [Read more...]

How Do I Convince our Executives to Invest in Community?

September 15, 2014 By Jim Storer

executive investment

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This is a short and sweet (as in "Sweet! Best practices I can use!) post on one of the most common questions we get at TheCR:  "How do I convince our executives to invest in community programs? Help!"  Through the … [Read more...]

3 best practices for coaching executives in community

September 12, 2014 By Jim Storer

coaching

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. In this year's State of Community Management research we found that in 58% of communities surveyed, community managers are responsible for coaching executives on how to engage in the community. In best-in-class … [Read more...]

How can I get lurkers to participate?

September 4, 2014 By Jim Storer

Lurkers

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. No matter how much strategy building and content planning you do there are still going to be lurkers hanging out in your community, not contributing. The big question is: how do I convert those lurkers into engaged … [Read more...]

Industry Interview: Vicki Tambellini, Enterprise Hive

July 14, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. As part of our ongoing series of expert interviews we're excited to bring you excerpts from a chat wehad recently with Vicki Tambellini - President and CEO (and Founder!) of Enterprise Hive. Vicki shares … [Read more...]

Do I Need a Community Strategy?

July 10, 2014 By Jim Storer

community strategy

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. You've heard that practice makes perfect, but what about planning? In our State of Community Management 2014 research we found that the foundation of a successful community really is the presence of a well-defined … [Read more...]

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