How Communities Harness Low-Code and Pro-Code Technology This guest post is sponsored content provided by Verint. Learn more about Verint here. No two online communities are the same – nor should they be. A successful and thriving online community must provide for the specific needs of its … [Read more...]
Building Mobile-First Communities
Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #92 of Community Conversations features Lisa Tallman, Executive Director, and Israel Munoz, Community Manager, both … [Read more...]
Four Tips for Selecting a Community Technology
The right community technology is critical. It provides the infrastructure to connect your members, share information and ideas, and collaborate on projects. We know that technology ≠ community. But an effective community technology strategy should include the combination of a primary platform … [Read more...]
Beyond ChatGPT: Four Generative AI Tools for Community Managers
One of the biggest use cases for generative AI for community managers is help generating new content and copywriting. We think generative AI is a great tool for outlining, drafting, and researching content projects but IT IS NOT a substitute for thoughtful, people-generated content for your … [Read more...]
3 Challenges of Using Generative AI in Community Management
As generative AI technologies, like ChatGPT and Bard, continues to develop, it is likely that we will see even more ways in which it can be used to help community managers accelerate the work they do, but like any emerging technology it is evolving, and isn't without downsides. Before we dive into … [Read more...]
Four Ways Generative AI Can Help Community Managers
Generative AI (like ChatGPT and Bard) can help community managers in a number of ways. As we discussed in the SOCM 2023 and Four AI Prompts for Community Managers, ChatGPT (or any generative AI) is not designed to do your work, but to accelerate your work. You still need the ideas, you just need to … [Read more...]
Four AI Prompts for Community Managers
We firmly believe that AI is NOT coming for the community manager jobs. In fact, the potential for AI to help community professionals extend their impact is huge. But for a lot of us, it's unclear how to even start with AI. So, we decided to bring in some experts. Hans Scharler is a MathWorks … [Read more...]
Five Tips for Community Managers Getting Started with ChatGPT
Not every community managers is super tech-savvy - and that's ok! It feels like there are always new platforms or services to try out - and you can't really tell which ones it's worth investing time in (remember Vine? Clubhouse? RIP!) Generative AI is here to stay, and if you aren't comfortable … [Read more...]
What is Generative AI and Why Does it Matter to Community Managers
What is Generative AI Generative AI is a type of artificial intelligence (AI) that can create new content, such as text, images, or music. Two common generative AI models are ChatGPT and Bard. Generative AI models are trained on large datasets of existing content, and they learn to identify … [Read more...]
Catherine Hackney on Community Tools
Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #91 of Community Conversations features Catherine Hackney, Principal at Confident Communities Consulting. On this … [Read more...]
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