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The State of Community Management 2020 Webinar Archive

June 15, 2020 By Shannon Abram

The State of Community Management 2020 Webinar

The State of Community Management 2020 is the 11th edition of The State of Community Management research, the longest-running, and most comprehensive industry report for online community professionals. This webinar will explore top trends and key findings from the 2020 report.This year, online … [Read more...]

Building effective content and programs for online communities

May 22, 2020 By Shannon Abram

Kelly Schott The Community Roundtable

If your technology is the venue, and your members are the party goers, then content and programming are definitely the snacks, music, and games that keep your online community party rolling. In this webinar Kelly Schott shares five lessons we've learned from TheCR Network members about planning … [Read more...]

Five Best Practices for Onboarding New Members

May 11, 2020 By Shannon Abram

How to online new community members

How you welcome your new members matters - one of the most consistent findings in our State of Community Management research is on the impact of onboarding programs on getting new members to engage in a community. It makes sense – having someone welcome you, give you some ground rules on … [Read more...]

The Business of Community

May 11, 2020 By Shannon Abram

Business of Community

Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage remote employees on an intranet (online employee community), or stay connected to your members and audience in virtually, community can solve for nearly every … [Read more...]

Managing Remote Teams: Ideas and Advice for Thriving Online

March 31, 2020 By Shannon Abram

How to manage remote teams

The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are shutting offices and encouraging people to work from home in industries where that is possible. Events and conferences are being canceled. People are starting to … [Read more...]

Using Digital Channels in a Crisis: Community Best Practices for Connecting and Collaborating

March 12, 2020 By Shannon Abram

Using Digital Channels in a Crisis: Community Best Practices for Connecting and Collaborating

The coronavirus, and its impact on travel and events, has organizations scrambling to adapt. Digital channels will take up much of the slack by providing alternative ways to connect. Online community professionals are experts in helping organizations engage online, whether with customers or … [Read more...]

Five Things You Need to Know About Community Management

February 26, 2020 By Shannon Abram

Best Practices for Launching a Community

Each month our community manager extraordinaire, Kelly Schott, shares a behind the scenes look inside TheCR Network.  She’ll explore the research, programming and professional development available exclusively to Network members and highlight best practices for community management … [Read more...]

Webinar: Best Practices for Launching a Community

January 6, 2020 By Shannon Abram

Webinar: Best Practices for Launching a Community

Each month our community manager extraordinaire, Kelly Schott, shares a behind the scenes look inside TheCR Network.  She’ll explore the research, programming and professional development available exclusively to Network members and highlight best practices for community … [Read more...]

Webinar: Best Practices for Evaluating Online Community Platforms

December 9, 2019 By Shannon Abram

Best Practices for Evaluating Online Community Platforms

Each month our community manager extraordinaire, Kelly Schott, shares a behind the scenes look inside TheCR Network.  She’ll explore the research, programming and professional development available exclusively to Network members and highlight best practices for community … [Read more...]

Best Practices for Content Programming

June 9, 2016 By Shannon Abram

Best Practices for Content Programming

  Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network.  In June Hillary shared a look at the research, programming and professional development available exclusively to Network … [Read more...]

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Community best practices

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