The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Q&A from the SOCM 2019 Webinar

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Missed the SOCM 2019 webinar? Access the Archive here. During the SOCM 2019 the audience asked GREAT questions. In case you missed the webinar or were too engrossed in the slides to check out the chat, we've saved the Q&A for you. We even added in some answers to questions we didn't get to … [Read more...]

Best Practices for Content Programming

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  Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network.  In June Hillary shared a look at the research, programming and professional development available exclusively to Network … [Read more...]

Best Practices for Training a New Community Manager

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Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network.  In March Hillary shared a look at the research, programming and professional development available exclusively to Network members and … [Read more...]

Best Practices for New Member Welcome Programs

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  Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network.  In this exclusive webinar, Hillary highlighted best practices for new member welcome programs - and why a formal new member … [Read more...]

The Benefits of Community Benchmarking

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Do you ask these questions as you do community planning? What’s next for my community? How do I provide community insights to my organization and executive stakeholders? Where is my community budget best spent? How do I help my stakeholders understand what goes into community management? How do I … [Read more...]

Best Practices for New Member Leadership Programs

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Every online community – internal (employee community) and external (custom community) – has a handful of dedicated members who contribute more than the rest. Whether you have a formal superuser, advocacy, or membership leadership program, or informally track and interact with these members, now is … [Read more...]

The State of Community Management Webinar

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Last week, we presented key findings from our State of Community Management report with Natanya Anderson from Powered.  We had an overflow of great questions and so much content it was hard to get everything in so I'm including the slides (the audio recording is here) and my responses to the … [Read more...]