These are difficult times online. The first week of the Trump Administration, whether you are in favor of or opposed to his policies, have swamped social media and many communities with debates, discussions, and diatribes that can overwhelm any other conversation. It's a tricky time for … [Read more...]
Search Results for: moderation
Community Jobs Roundup – 1/27/17
Each Friday we compile a comprehensive list of the latest jobs across community management. Be sure to check back in each week to see the latest listings. Know of a great community opening that we've missed? Let us know and we'll add it to the list! Innovation and Creative Communities PR … [Read more...]
Community Jobs Roundup – 01/20/17
Each Friday we compile a comprehensive list of the latest jobs across community management, knowledge management, internal communications and more. Be sure to check back in each week! Know of a great community opening that we've missed? Let us know and we'll add it to the list! Community … [Read more...]
The best community managers share leadership of community programs: SOCM2016 Fact #8
By Ted McEnroe, Director of Research and Training You start a community. It's awesome. People engage, share ideas and provide value. You moderate, plan, provide tech support, train, encourage, goad, scold, backchannel and do about 37 other things, and that's just before lunch. And it … [Read more...]
Give real responsibilities, and real rewards, to your community advocates – SOCM2016 Fact #6
By Ted McEnroe, Director of Research and Training They like you. They really really like you. Your community advocates. They are the ones you love to see - they answer questions and cheer you on and by being engaged they give you a sense that your time and efforts aren't going unnoticed. But … [Read more...]
TheCR Network Sneak Peek: April 2016
By Hillary Boucher, Community Manager at The Community Roundtable Spring has finally sprung here and I don't think that it is a coincidence that engagement has been growing like the flowers in my yard! Have you been seeing lots of new life in your community? Check what’s been going on inside … [Read more...]
Improving Community Sentiment: Taking a Community from Hostile to Happy
When community sentiment is good, it often gets taken for granted. When it's bad, it's clear that it is one of the biggest barriers to success and value. What's not always clear is this: you CAN create the community environment you want. The Community Roundtable collaborated with a well-known brand … [Read more...]
50 Essential Skills in Community Management
We're going to take a break from our weekly series of facts from the Community Careers and Compensation report to review the 50 essential community manager skills from the Community Skills Framework™. We updated the Community Skills Framework™ as a means to explore the value of 50 … [Read more...]
The three career paths of the community professional
By Ted McEnroe, Head of Research, The Community Roundtable One of the target goals that we had for the Community Careers and Compensation survey in 2015 was to be able to shed more light on the skills of community. That's why we undertook a significant review and revision of the Community Skills … [Read more...]
Introducing the Updated Community Skills Framework
By Ted McEnroe, Head of Research, The Community Roundtable What do you say when you're asked to describe what you do as a community professional? I'm betting it's not an easy question to answer - particularly when it comes from Aunt Betty at the Thanksgiving table. What about when you try to … [Read more...]
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