The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Search Results for: moderation

Community Specialist Job Description

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​Community Specialists are the experts and emerging experts on a community team. Unlike community manager roles, where generalists are prized, Community Specialists often have a focus in one of three disciplines: engagement, content, or technical initiatives. Community Specialist … [Read more...]

Online Communities Propel Engagement

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Communities are central to the human experience. Communities are all around each of us and whether we recognize them explicitly, they have immense influence on our reality, our happiness, and our success. The communities we engage in define norms with which we unconsciously comply, hardwired as we … [Read more...]

The Library: Exclusive Community Resources by Subscription

For thousands of community management professionals, The Community Roundtable is an invaluable source of industry information, best practices, and proven research. And now for the first time, you can get broad access to The Community Roundtable's ground-breaking research, in-depth content, and … [Read more...]

Community Case Study: Improving Community Sentiment

Taking a Community from Hostile to Happy When community sentiment is good, it often gets taken for granted. When it's bad, it's clear that it is one of the biggest barriers to success and value. What's not always clear is this: you CAN create the community environment you want. The Community … [Read more...]

How to scale your community program: TheCR Library

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The State of Community Managment 2018 report is very clear on the demands made on community managers. 47% of community teams are consulting on project work, 43% are responding to training requests, and 32% are accommodating coaching needs while only 8% of community teams report that they are … [Read more...]

Community Skills in Internal vs. External Communities

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In The State of Community Management, our comparison of internal and external communities described them as “similar, but different.” That holds true for internal and external community professionals as well. Our research finds that, when you focus on active members, the engagement profile of … [Read more...]

Community Management Skills That Matter: Engagement

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Engagement: The day-to-day lifeblood of communities Engagement skills are likely what comes to mind when one pictures the life of “typical” community manager, and these daily skills are indeed what helps communities form and grow. Engagement skills are a core community management skills family for … [Read more...]

What is a community manager?

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Community Manager is by far the most often cited and discussed role in the community space for a couple of reasons. First, in the past online communities were used primarily for tactical reasons, which often did not warrant more senior roles. Secondly, communities were often run by ‘lone wolf’ … [Read more...]