If you don’t already have a superuser program in place you might consider putting that on your 2022 to-do list. Our State of Community Management research shows that when a member of an Average External Community shifts from a passive recipient of information to an active participant, their activity … [Read more...]
Search Results for: superuser
How to Think About #thankitforward, or On Building Community
Building community -- no matter your end goal -- depends on gratitude and reciprocity. We're also participating in a round of #thankitforward inside TheCR Network, and I wanted to share how we a running a fun little exercise for our members with all of you. Maybe it will work in your community … [Read more...]
Who knows more – your community manager or your members?
By Ted McEnroe, Director of Research and Training I was recently reading a post from Joe Cothrel on the Lithium blog as they celebrated their 8th anniversary of their community (about 800 in human years, I think.) In it, he noted eight community lessons they had learned - all of which were great … [Read more...]
Best Practices For Seeding Content In Your Community
By Gerogina Cannie, Community Manager at The Community Roundtable Recently one of my partners / a fellow community manager asked me to share some of my best practices for seeding content in a new community. She was searching for some very tactical information and I found myself getting creative when … [Read more...]
Best Practices for New Member Leadership Programs
Every online community – internal (employee community) and external (custom community) – has a handful of dedicated members who contribute more than the rest. Whether you have a formal superuser, advocacy, or membership leadership program, or informally track and interact with these members, now is … [Read more...]
What I Learned about Community Management from Organizing a 1,700-Person Conference
By Alex Blanton, Senior Program Manager, Community and Outreach - Information Management & Machine Learning at Microsoft, and member of TheCR Network. On May 28-29, we held our third Machine Learning & Data Science Conference here on the Microsoft campus. This is an internal-only event … [Read more...]
5 Things Kickboxing Class Has Taught Me About Community Management
By Georgina Cannie, The Community Roundtable I never told my fourth grade teacher that I wanted to manage an online network of professionals when I grew up. I stumbled into the community space quite accidentally. Academically, my background is in traditional face-to-face communities and I had … [Read more...]