When individuals are inspired, engaged, and empowered they fuel a self-reinforcing positive feedback loop. Success breeds success because people see engagement rewarded, which in turn increases how comfortable they are engaging in the community themselves. People live up or down to the … [Read more...]
Conversations with Community Managers – Ashleigh Brookshaw and Meghan Bates on Change Management
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
If you run a community, don’t think like a website on metrics
By Ted McEnroe, The Community Roundtable As we continue to slice and dice the data from more than 200 communities for the State of Community Management 2015, we know that one of the most viewed pieces of the report will be the engagement profiles - the percentage of members who are lurking, … [Read more...]
