By Ted McEnroe, The Community Roundtable Last week, we shared with you a little added information from The Community Manager Handbook: 20 Lessons from Community Superheroes. In the back of the handbook, we list the people that the 20 community professionals we interviewed for the handbook would … [Read more...]
Friday Roundup: New faces, improving community metrics and heroes of heroes
By Ted McEnroe, The Community Roundtable I don't mean to alarm anyone, but Q1 of 2015 is basically over. It's that time when community managers look at their strategic plan for the year, utter something that shouldn't be typed in a blog post, and say to themselves, "Wow, I really need to dig … [Read more...]
Stakeholder engagement, governance and preschool
By Ted McEnroe, The Community Roundtable “What do you want for breakfast?” you ask your 4-year-old. Answer A: “I don’t know. Answer B: “Pie.” (Not a great answer at 7 a.m. – also “Candy.” Or “Mac and cheese.”) Answer C: (Silence.) Do that once and you realize that in order to get results, you … [Read more...]
Friday roundup: Connecting with executives
By Ted McEnroe, The Community Roundtable Executive engagement is always a popular topic in community - and sometimes divisive. "You must get the CEO involved," says one camp. "Don't waste your time with hesitant executives," suggests another. Of course, the research demonstrates it's not as … [Read more...]
Seven Qualities of Community Manager Superheroes
By Ted McEnroe, The Community Roundtable Last week, The Community Roundtable released The Community Manager Handbook: 20 Lessons from Community Superheroes. The Handbook takes a closer look at twenty challenges community managers face in starting, building and growing online communities, … [Read more...]
Friday roundup: The Community Manager Handbook hits the streets
It's been a big week (again) at The Community Roundtable, with a brand new publication hitting the streets - The Community Manager Handbook: 20 Lessons from Community Superheroes. The Handbook was a labor of love for us, because it gave us a chance to work closely with former and current members of … [Read more...]
