2018 was an amazing year of change for the community management industry - and a year where I have seen more progress than in any of the preceding years in terms of strategic attention, maturing of community management practices, and impact on the organizations using community approaches to … [Read more...]
Assess your Community Management Maturity
Eight years. The Community Roundtable has been doing its annual research on the landscape of community management for close to a decade. We have learned a lot in that time and this research has contributed to the discipline by: Consolidating and determining standard practices within … [Read more...]
The Benefits of Community Benchmarking – Webinar Archive
Do you ask these questions as you do community planning? What’s next for my community? How do I provide community insights to my organization and executive stakeholders? Where is my community budget best spent? How do I help my stakeholders understand what goes into community … [Read more...]
Stop the Technology Madness – Organizational Cultures Are Decades Behind
By Rachel Happe, Co-Founder of The Community Roundtable. Recently the term ‘Digital Transformation’ keeps popping up as the latest buzzword bandied about by analysts and vendors and every time I hear it, I twitch just a little bit. We’ve been here before. Remember the dot-com craze? The term … [Read more...]
Event Report – BIF10: Love as a Platform
By Rachel Happe, Co-Founder of The Community Roundtable. Going to BIF10 was a treat for me. My life is full of demands - running a business, mothering a small child and attempting to keep dinner on the table can get in the way of investing in myself… yet it is mentally draining and I recognized … [Read more...]
The Evolution of Community Management: Preliminary Data from the CMSS 2014
By Rachel Happe, Co-Founder and Principal at The Community Roundtable. Online community management is far from new - it’s been around since the beginning of the Internet, and in more formal capacities at media companies since the 90s. Our aggregate understanding of the role, however, is still … [Read more...]
Friday Roundup: J.Boye Recap Edition
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. We kicked off an exciting May of travel by tagging along with Rachel as she attended the J.Boye Web & Intranet Conference in Philadelphia. Rachel, along with three TheCR Network members, presented at the … [Read more...]
TheCR on the Road – The J.Boye Web & Intranet Conference
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. After an exciting April in Boston we're hitting the road in May - visiting three cities in three weeks to connect with members and clients around the country. This week Rachel will attend the J. Boye Philadelphia 14 … [Read more...]
Podcast: Community Retrospective – Part Three
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. The first few weeks of April have flown by and we've been so excited to share a trip down memory lane with you. In case you missed the first two parts of this community retrospective with Rachel Happe and Jim … [Read more...]
Podcast: Community Retrospective – Part Two
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. To celebrate our 5th anniversary I spent an afternoon with our founders, Jim Storer and Rachel Happe discussing the history of The Community Roundtable, how community management has evolved in the last five years and … [Read more...]
