TheCR Connect – now in its third year – is a two-day workshop experience, unlike any event you’ve been to before. We combine tactical hands-on roundtables, actionable case studies, engaged networking and inspiring speakers so you walk away with fresh energy and new ideas to implement … [Read more...]
(Roundtable) A Tale Of Measuring Offline Community Engagement: Building Community At Team RWB
Do you learn from hearing stories about how other organizations are approaching and building community? Then you'll appreciate this case study styled call. We've invited longtime member and strategic thinker Dan Brostek ,Marketing and Communications Director, at Team Red, White & Blue (Team … [Read more...]
(Roundtable) Careers And TheCR: A Kirsten Laaspere Case Study
On this case study call, Kirsten Laaspere, Community Manager at Akamai, will discuss how TheCR Network has supported her from a career perspective. Kirsten will articulate the value of utilizing TheCR Network, what role TheCR Network has played in her work, and how you can use her experiences to … [Read more...]
(Roundtable) External Cohort Conversation: All About Community Design
Do you work with external communities? Want to join calls with other practitioners working with similar use cases and tackling similar challenges and initiatives? This is the cohort discussion for you! This cohort of external-facing community practitioners meets regularly and rotates topics based … [Read more...]
(Roundtable) Internal Cohort: Community In Corporate Communications
Do you work with internal communities? Want to join calls with other practitioners working with similar use cases and tackling similar challenges and initiatives? This is the cohort discussion for you! This cohort of internal-facing community practitioners meets to discuss rotating topics based … [Read more...]
(Roundtable) Jump Up & Jive Meet Up
We have a growing group of Jive users who are looking for regular peer support. We have teamed up with TheCR members and Jive users @Keeley Sorokti and @Oonagh McQuarrie to host monthly calls for our members who use Jive. We will meet the first Wednesday of the month to network, share best … [Read more...]
(Roundtable) Learning & Development: A Group Discussion
Do you work in Learning and Development? Want to discuss what you're working on, best practices, topics of shared interest surrounding learning and L&D? Join us on this call which will delve right into all of those pieces and provide for a great member discussion. Bring questions and/or … [Read more...]
(Roundtable) New Research! State of Community Management 2018 Findings
Our research team is busy analyzing data and preparing the State of Community Management 2018 report, and we're excited to share our findings with TheCR Network on this members-only call. A spring tradition, this call gives you exclusive access to our research team and an overview of SOCM 2018 … [Read more...]
(Roundtable) Social Media Strategies For B2B Communities
Want to learn how other community managers are using social media (Twitter, LinkedIn, FaceBook, etc) in their online B2B communities. This informal member discussion is a chance to connect with your peers, swap ideas and approaches, and brainstorm on common challenges. We'll start off with questions … [Read more...]
(Roundtable) TheCR Effect: EA’s More Happy And Effective Workplace
How can you use TheCR Network to create a more supportive, effective, and all-around happier workplace? Ask Bogdan Banasiewicz, Social and Community Team Manager at EA, who did just that. On this case study call, Bogdan will walk you through his team's struggles with fractured forums and how they … [Read more...]
(Roundtable) Unleashing Employees To Participate And Become Brand Storytellers
Michael Brito, a longtime friend, and contributor to TheCR Network, and Executive Vice President of Zeno Group, recently published a book Participation Marketing: Mobilizing Employees to “Participate” and become brand Storytellers and we’re excited to learn more. On this call Michael will discuss … [Read more...]
(Training) External Community Fundamentals Spring 2018
We offer our online training course - Community Management Fundamentals as a guided, cohort experience free for members of the Network twice a year - and the next class is enrolling now. As the course name - Community Fundamentals - hints, this course is meant to level set and create a common … [Read more...]
#thankitforward – On community, collaboration and creativity.
By Maggie Tunning, Learning and Culture Manager at The Community Roundtable. Thank you to Shannon for highlighting the #thankitforward series again this year! My three picks: TheCR Network members. Their experience and insight improves our research and programs. This year I especially … [Read more...]
#thankitforward – Present, past and forever
By Ted McEnroe, The Community Roundtable. New jobs bring with them some adjustments – to new roles, new responsibilities and new cultures. One of the many parts of the culture at The Community Roundtable I value greatly is the understanding that people are the heart and soul of everything we do. … [Read more...]
#ThankItForward: Recognizing Champions
By Hillary Boucher, Community Manager at The Community Roundtable. Last December our team took the month to reflect on who had impacted our lives and work that year and made aconscious effort share our gratitude with those community members, teammates, partners, and mentors. It was a great … [Read more...]
10 Best Practices for Gaming in Your Community
By Amy Turner, The Community Roundtable Incorporating gaming elements into communities not only adds value, but also enhances a member’s experience and gives them an enjoyable moment that would not have otherwise existed. Definitely, a key community must-have for staying ahead of the … [Read more...]
2014: A Year of Community Advancement
By Shannon Abram, Relationship Manager at The Community Roundtable. It's hard to believe we're coming up on 2015 - the past year flew by, and we wanted to take a minute to pause and reflect on the past 12 months before we dive into planning the next 12! We kicked 2014 off by launching several new … [Read more...]
3 Qualities to Look For When Hiring Junior Community Managers
This is a guest post by Marie Connelly, Community Manager at GHDonline and member of TheCR Network. Over the course of the last year or so, I’ve been thinking a lot about hiring junior community managers for our team, particularly in entry-level roles. At the Global Health Delivery Project at … [Read more...]
A Community for Community Managers
At The Community Roundtable, we've been running a community for community managers for seven years - TheCR Network. Running TheCR Network allows us to learn together every day along with hundreds of the best community professionals in the business, from over 150 organizations. Our shared purpose … [Read more...]
Announcing New Community Management Training for Members
By Hillary Boucher, Director of Networks at The Community Roundtable I'm excited to announce that our already amazing membership in TheCR Network now gets you MORE! Our Community Fundamentals Training is now available to all members as part of your membership package through our new guided … [Read more...]
Announcing The Community Roundtable Awards!
This year another fun tradition was born at our annual event - TheCR Connect - our first presentation of The Community Roundtable Awards! The winners were announced at the live event, and now we are excited to share the news with everyone online. Why Awards? We want to showcase the amazing work … [Read more...]
Announcing The State of Community Management 2014
By Rachel Happe, Co-Founder of The Community Roundtable. The fifth annual State of Community Management report is here! A lot has changed in the five years we have been publishing this research and the State of Community Management 2014 continues to push the boundary of what we collectively … [Read more...]
Announcing the Winners of TheCR Awards 2017
Last week I had the honor of announcing the winners of TheCR Awards 2017. TheCR Awards recognize excellence in community management across four categories including, Outstanding ROI, Best Community Design Element, Winning Welcome Wagon, and Best Recognition & Reward Program. Members of TheCR … [Read more...]
Announcing TheCR Connect – A Workshop for Community Managers
By Shannon Abram, Relationship Manager at The Community Roundtable. After over six years of connecting community folks online we are taking this show on the road! I am thrilled to announce our latest venture - TheCR Connect! TheCR Connect is technically a workshop for community professionals, but … [Read more...]
Announcing TheCR’s 2017 Member Advisory Board
At The Community Roundtable, we try to practice what we preach and lead by example. Our business model relies heavily on building relationships, which in financial terms means we are constantly focused on generating more value for our stakeholders - friends, guest experts, members, clients, team … [Read more...]
Are you our next community management fellow?
I am thrilled to announce that we are hiring a new community management fellow for TheCR Network. "What?!" you're saying, "But you just hired, not one, but two back in January!" Well, dear reader, you're right, and spoiler alert: they were so awesome they have both moving onto full-time roles on … [Read more...]
Ask Me Anything: Sue Gemmell
Sue Gemmell is a member of TheCR Network and manages the Drupal intranet, Greenstone digital library, and Workplace groups for Mercy Corps, an INGO (international humanitarian organization). Sue has been with Mercy Corps since 2010 and shares that her team's mission is to accelerate learning and … [Read more...]
Ask Me Anything: Thomas Vander Wal
Thomas Vander Wal is a consultant, adviser, and strategist for to those who build, manage, or considering social software and general systems for organization's intranet, web properties, and applications. He has been building, designing, and managing social, business, and consumer sites and … [Read more...]
Become a Part of the Network You Need… Before You Need It
By Jim Storer, Co-Founder and Principal at The Community Roundtable 2013 has been an amazing, busy and productive year here at The Community Roundtable. Membership grew by 34% and we now reach members in thirty-one US states and seven countries around the world. I am personally thrilled with the … [Read more...]
Best Practices for Community Platform Migration
Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network. In January Hillary shared a look at the research, programming and professional development available … [Read more...]
Best Practices for Content Programming
Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network. In June Hillary shared a look at the research, programming and professional development available exclusively … [Read more...]
Best Practices for New Member Leadership Programs
This month we kicked off our new webinar series - A Look Inside TheCR Network. Each month our community manager extraordinaire, Hillary Boucher a behind the scenes look inside TheCR Network. She'll explore the research, programming and professional development available exclusively to Network … [Read more...]
Best Practices for Training a New Community Manager
Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network. In March Hillary shared a look at the research, programming and professional development available exclusively … [Read more...]
Championing Community Management at SXSW 2017
By friend of TheCR Kate Baucherel, Co-Founder, ambix.io At the 2016 South by South West Interactive Festival’s Community Management meetup, professionals from across the world agreed that our discipline needs greater prominence at SXSW 2017. Sessions tagged as "community" in 2016 were often a … [Read more...]
CM Spotlight AMA Archive: Patrick Hellen, CloudLock, Inc.
By Shannon Abram, Relationship Manager for The Community Roundtable. When we invited Patrick Hellen, the community manager for CloudLock, Inc to be our October Community Manager Spotlight we knew we were in for a treat. When HE requested the webinar format be an AMA we knew it was ON. In this 30 … [Read more...]
CMSS Stats You Can Use: What’s the Best Way to Network?
By Shannon Abram, Relationship Manager at The Community Roundtable. Community professionals have no shortage of resources to help them grow in their careers. It's an exciting time to work in the community management world. Given the rise in community management, blogs, books and other … [Read more...]
Community Case Study: Ensuring Consistent Brand Voice through Community Governance
When we talk about the eight competencies of the Community Maturity Model people tend to get really excited about the work they do for culture, or content and programming. There are even those among us (Jillian, I'm looking at you!) that get super fired up about metrics and measurement. Policies and … [Read more...]
Community Engagement Resource Bundle
If I had a nickel for everytime someone said, "Really, I didn't know you could find THAT in TheCR Network!" I'd have a really big pile of nickels. So, in an attempt to peek behind the proverbial curtain I wanted to share a look at one of the most used parts of the Network - our resource … [Read more...]
Community Manager Spotlight Recap: AMA with Becky Scott, iTalent
By Shannon Abram, Relationship Manager at The Community Roundtable. Last week we hosted our third community manager AMA to great success! In case you missed it we've archived the entire Community Manager Spotlight AMA webinar here - and it's definitely a don't miss listen for community … [Read more...]
Community Perspective: Chip Rodgers
One of the benefits of membership in TheCR Network is access to experts from every stage of the community journey. We’ve invited Chip Rodgers, former community executive at SAP, Ciena, and MicroStrategy, to have a discussion with Rachel Happe, co-founder of TheCR, and Network members about Chip's … [Read more...]
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