Every day I get to watch amazing community management professionals do exciting, innovative work. The other side of that coin is that every day I also hear stories of how their work go underappreciated, and underfunded at their organizations. If you're an outstanding actor, you might get an Oscar or … [Read more...]
(Roundtable) New Research! State of Community Management 2018 Findings
Our research team is busy analyzing data and preparing the State of Community Management 2018 report, and we're excited to share our findings with TheCR Network on this members-only call. A spring tradition, this call gives you exclusive access to our research team and an overview of SOCM 2018 … [Read more...]
Recognizing Excellence in Community Management
We're coming to the end of the traditional award season - but our annual community management awards are just ramping up. Now in their third year, TheCR Awards recognize excellence in community management. Last year we had the honor of presenting four global community programs with awards in … [Read more...]
(Roundtable) Jump Up & Jive Meet Up
We have a growing group of Jive users who are looking for regular peer support. We have teamed up with TheCR members and Jive users @Keeley Sorokti and @Oonagh McQuarrie to host monthly calls for our members who use Jive. We will meet the first Wednesday of the month to network, share best … [Read more...]
(Roundtable) Social Media Strategies For B2B Communities
Want to learn how other community managers are using social media (Twitter, LinkedIn, FaceBook, etc) in their online B2B communities. This informal member discussion is a chance to connect with your peers, swap ideas and approaches, and brainstorm on common challenges. We'll start off with questions … [Read more...]
(Roundtable) A Tale Of Measuring Offline Community Engagement: Building Community At Team RWB
Do you learn from hearing stories about how other organizations are approaching and building community? Then you'll appreciate this case study styled call. We've invited longtime member and strategic thinker Dan Brostek ,Marketing and Communications Director, at Team Red, White & Blue (Team … [Read more...]
(Roundtable) Unleashing Employees To Participate And Become Brand Storytellers
Michael Brito, a longtime friend, and contributor to TheCR Network, and Executive Vice President of Zeno Group, recently published a book Participation Marketing: Mobilizing Employees to “Participate” and become brand Storytellers and we’re excited to learn more. On this call Michael will discuss … [Read more...]
(Training) External Community Fundamentals Spring 2018
We offer our online training course - Community Management Fundamentals as a guided, cohort experience free for members of the Network twice a year - and the next class is enrolling now. As the course name - Community Fundamentals - hints, this course is meant to level set and create a common … [Read more...]
Meet TheCR: Jessica Reid, Community Management Fellow
If you're a member of TheCR Network you may have met Jessica Reid, our new community management fellow. Maybe met her earlier this month at a dinner in NYC and others may have met her on Roundtable calls, in the weekly Work Out Loud discussions or at virtual Happy Hour on Thursday afternoons. I … [Read more...]
Happy CMAD 2018 – Community Management Advancement Day
HAPPY CMAD 2018, EVERYONE! I'm going to be honest - CMAD is one of my favorite days of the year. While CMAD started out as Community Management Appreciation Day, we like to imagine it has evolved into something more - community management advancement day. Because really, what shows more … [Read more...]
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