The Community Roundtable and Higher Logic are excited to present this in-depth look at the State of Community Management 2018 report on Wednesday, May 23, 2018, at 1pm ET. This year, we explored three key themes based on market trends: 1. Are communities acting as change … [Read more...]
Best Practices for Content Programming
Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network. In June Hillary shared a look at the research, programming and professional development available exclusively to Network … [Read more...]
Friday Roundup – The SOCM is Coming!
By Shannon Abram, The Community Roundtable Next Wednesday we release the highly anticipated, seventh edition of our ground-breaking community research - the State of Community Management 2016 report. TheCR headquarters are a-buzz with final prep - and we can't wait to share it with you. If … [Read more...]
Best Practices for Online Community Platform Migration
Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network. In January Hillary shared a look at the research, programming and professional development available … [Read more...]
The Benefits of Community Benchmarking – Webinar Archive
Do you ask these questions as you do community planning? What’s next for my community? How do I provide community insights to my organization and executive stakeholders? Where is my community budget best spent? How do I help my stakeholders understand what goes into community … [Read more...]
Best Practices for New Member Leadership Programs
This month we kicked off our new webinar series - A Look Inside TheCR Network with a look at best practices for new member leadership programs in online communities. Each month our community manager extraordinaire, Hillary Boucher a behind the scenes look inside TheCR Network. … [Read more...]
The State of Community Management 2015 – What’s Next?
By Ted McEnroe, The Community Roundtable It's been a busy three weeks since we released The State of Community Management 2015. We are pleased with the reaction we've gotten to the research - already thousands of people have shared and downloaded it. (If you aren't one of them, you can fix that … [Read more...]
Friday Roundup – Measuring Community Value, More Superheroes and New Community Jobs
By Shannon Abram, Relationship Manager at The Community Roundtable. It's April and after a long, hard winter in the Northeast the surest sign of Spring (in Boston at least!) will arrive next week - MLB Opening Day! We talk a lot about community building in the online realm, but it's nice to stop … [Read more...]
How to Build a Community-Based Support Model: A Webinar with Ian White
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Last week we were lucky enough to have Ian White, manager of support at Rackspace join us for our monthly Community Manager Spotlight webinar. Ian and his team have down amazing things with their support community - … [Read more...]
Friday Roundup: Goodbye May
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. If April comes in like a lion, and out like a lamb, what does May do? It's beautiful here in Boston today, but I hear rain is on the way. Either way, we're still looking forward to a weekend of yard work, BBQing … [Read more...]
