By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. As part of our ongoing series of expert interviews we're excited to bring you excerpts from a chat wehad recently with Vicki Tambellini - President and CEO (and Founder!) of Enterprise Hive. Vicki shares … [Read more...]
Friday Roundup: Survey’s Open!
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This week we were excited to launch our newest research initiative - the Community Manager Salary Survey! The name is a wee bit specific - we are looking to report on the (many) various community manager roles that … [Read more...]
Do I Need a Community Strategy?
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. You've heard that practice makes perfect, but what about planning? In our State of Community Management 2014 research we found that the foundation of a successful community really is the presence of a well-defined … [Read more...]
Friday Roundup: TheCR and You
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. The first official week of Summer comes to a close, and we're slowing down at TheCR. Summer is a great time to step back, try out new ideas, assess how things are working and plan ahead for the busier Fall months. For … [Read more...]
Using the Community Maturity Model for Internal Consulting at Microsoft
One of the perks of TheCR Network membership is the opportunity for community managers to collaborate and solve challenges in working groups. Last fall, TheCR Network members formed a Community Maturity Assessment Working Group, with the goal of building a tool to measure the maturity of … [Read more...]
Faces of Community Management: Rebecca Braglio, Pet360
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This month's Face of Community Management is TheCR Network member Rebecca Braglio. Rebecca is the Community Engagement Manager at Pet360 and has one of the most interesting paths to community management that I've ever … [Read more...]
Friday Roundup: Summer is (almost) here!
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Summer is just around the corner - today is the last day of school for many Boston-area school kids and the weather finally screams summer. Here's to ice cream, swimming pools and staying up too late. This was a fun … [Read more...]
CommBuild Recap: Insights from the SOCM 2014
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Last week we were lucky enough to guest host the weekly CommBuild twitter chat. If you aren't familiar with twitter chats you can check out our overview here, and learn more about CommBuild in particular here. Hosting … [Read more...]
Twitter Chats 101 – How to use twitter chats to connect with your community.
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. If you're on twitter (and who's not?) you may have seen, or even taken part of a twitter chat. We love this medium for connecting with your community - whether it's a community of like-minded professionals, … [Read more...]
Friday Roundup: Almost Summer Edition
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. June is flying by - we're only eight days away from the official start to Summer and I for one can't wait. Hillary and I have been plotting fun summer content for the Network and the blog. Tell me - does your community … [Read more...]
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