By Ted McEnroe, The Community Roundtable Where's your college diploma? If you're like most people, it's hanging on an office wall, sitting in a drawer, or stuck in the back of a closet. It's nice to have, but the recognition that you graduated from the University of Western Maine or Generic … [Read more...]
Best Practices for Selecting a Community Platform
Q: What's the difference between buying a new home and selecting a community platform? A: One is a major expense, fills you with angst and forces you to move all your stuff. The other changes your address. Joking aside, we tend to approach the selection of a new platform like we would a new home. … [Read more...]
All Things in Moderation – Best Practices for Successful Community Moderation
By Shannon Abram, Relationship Manager at The Community Roundtable. Please forgive the pun, I couldn't help it! In all seriousness, policies, guidelines and governance provide the framework and boundaries for your community, but moderation is where those policies are turned into day-to-day … [Read more...]
Investing in new community members pays off
By Ted McEnroe, The Community Roundtable You walk into a restaurant. There are people dining, chatting, having a good time - and there's an empty table, but there's no one there to greet you, seat you or give you a menu. Do you stay? You might, or you might leave. Either way, it's not a … [Read more...]
State of Community Management 2015 Monday Fact #3: Strategic Investment
By Ted McEnroe, The Community Roundtable As more and more organizations join the community bandwagon, what separates the best from the rest? In part, it's that the best communities are integrated into their organization's overall strategy. The State of Community Management 2015 report finds … [Read more...]
Community Empowerment
By Ted McEnroe, The Community Roundtable In The State of Community Management reports, we refer frequently to "Best in Class" communities. From a statistical standpoint, we are referring to the communities that scored in the top 20% overall in the State of Community Management survey (which you … [Read more...]
Community Engagement Framework
The Work Out Loud framework is now the Community Engagement framework. Same great ideas, new community-focused title By Rachel Happe, Co-Founder & Principal, The Community Roundtable This week is 'International Working Out Loud Week' or #wolweek - a week to highlight the growing practice of … [Read more...]
Jerry Canaday on Applying Community Management Principles to Non-Traditional Community Roles
Our community podcast series, “Conversations with Community Managers” is back! Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, … [Read more...]
Surviving the Summer: Community Management Best Practices
By Shannon Abram, Relationship Manager at The Community Roundtable. With Memorial Day behind us we're full-steam ahead in the Summer months (here in the Northern Hemisphere, at least!) This past week we chatted with the community experts that frequent #ESNchat about their expectations for the … [Read more...]
5 Things Kickboxing Class Has Taught Me About Community Management
By Georgina Cannie, The Community Roundtable I never told my fourth grade teacher that I wanted to manage an online network of professionals when I grew up. I stumbled into the community space quite accidentally. Academically, my background is in traditional face-to-face communities and I had … [Read more...]
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